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Corporate dental chains deliberately hire front desk staff with no dental background to serve as gatekeepers who won't question unethical practices. These companies target people from retail and restaurant industries rather than those with dental experience, turning them into sales representatives in scrubs.

• Corporate dental offices advertise $79 cleanings as bait to lure vulnerable patients without insurance
• Front desk staff receive minimal training focused on "building trust" while pushing expensive treatments
• Former employees reveal how they were trained to create urgency and fear to sell debt
• Job descriptions explicitly state "must create urgency to gain financial commitment" with no dental experience required
• High-pressure sales tactics often turn a simple cleaning into thousands in unexpected treatment costs
• Both patients and employees suffer in this system with high turnover rates as staff confront ethical concerns
• Patients should research dental offices, ask if they're part of a DSO, and always get second opinions
• Never rush treatment decisions and request complete documentation of diagnoses and x-rays

My mission is simple: to arm you with the truth so you can protect yourself after seeing patients betrayed and employees taken advantage of for nearly a decade from the inside.

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