For this episode, host Nick Newsom is in Jordan - a country recognised as a global GovTech leader, and whose monarch, King Abdallah II, has ambitions to turn it into a regional hub for entrepreneurship and innovation.

Amjad Swais, chair of the trade body representing Jordan’s tech sector, Intaj, tells us how the government is using tech in its efforts to counter high youth unemployment, sluggish economic growth, and significant pressure on public services.

Episode overview

02:40 - Jordan's digital infrastructure

06:34 - IT outsourcing in Jordan

09:25 - Moving toward exporting tech

12:38 - Incentivising R&D

17:19 - Making education serve labour market needs

20:43 - Overview of GovTech in Jordan

24:27 - The private sector's role in service re-engineering and digitisation

26:50 - Improving government IT service procurement

32:42 - Strengthening product management in government digital transformation

35:19 - Overcoming resistance to change

38:24 - Government AI readiness

39:53 - Where AI can add most value in government

44:04 - The focus on the MENA ICT Forum 2024

Further reading

Economic Modernisation Vision, Government of Jordan

Why digital transformation projects fail and the path to success, Intaj CEO Nidal Bitar in The Jordan Times

Empowering graduates, strengthening companies, Nidal Bitar in The Jordan Times

GovTech Case Studies: Solutions that Work Jordan: The SANAD Portal for Digital Government Services, World Bank

Jordan's Artificial Intelligence Strategy and Implementation Plan, Jordan Ministry of Digital Economy and Entrepreneurship

Jordan’s AI policy journey: Bridging vision and implementation, Oxford Insights

Government AI Readiness Index 2023, Oxford Insights

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In this episode, host Nick Newsom talks to Vincent Couronne, co-founder of Les Surligneurs and treasurer of the European Fact-Checking Standards Network. Vincent shares highlights from the Global Fact 11 Summit in Sarajevo, where the strained relationship between fact-checkers and platforms was a hot topic. The discussion covers disinformation trends during the European Union elections, noting the shift from targeting the electoral process to undermining trust in EU institutions by exploiting local issues. Vincent addresses the evolving nature of disinformation with AI-generated content, which, while still limited in spread, fosters doubt about information authenticity. Les Surligneurs' "legal checking" methdology is showcased. This focuses on verifying legal claims with impartial experts. Vincent highlights how AI tools are helping accelerate the formation of fact-checking units in conflict prone areas. Finally, Vincent discusses the future of fact-checking, emphasising collaboration with researchers and media literacy organisations

01:17 - Takeaways from GlobalFact 11

03:54 - Disinformation around the EU elections

09:38 - Challenges of AI and deepfakes

14:00 - Helping journalists know what the legal consensus is around issues

20:00 - Augmenting legal checking using AI

25:10 - EU AI Act and disinformation

27:21 - The relationship between platforms and fact-checkers

33:56 - Is the Digital Services Act muscular enough on disinformation?

37:47 - Fighting accusations fact-checkers being part of ‘censorship industrial complex’

Le Parlement Européen : deux lieux de travail pour une institution. Les Surligneurs, 2024

European Code of Standards for Independent Fact-Checking Organisations. European Fact-Checking Standards Network

Tackling disinformation: the EU digital services act explained. Siren Associates, 2023.

The DSA, disinformation and the European elections: solutions through recommender systems?. DSA Observatory, 2024.

The People Who Turn Lies into Reality, with Renée DiResta. Chatter podcast, Lawfare, 2024.

The Stanford Internet Observatory is being dismantled. Platformer, 2024.

No embargo in sight: Meta lets pro-Russia propaganda ads flood the EU. AI Forensics, 2024.

How CrowdTangle predicted the future. Platformer, 2024.

For a full transcript

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In this episode of Bytes of Ingenuity, host Nick Newsom is joined by Paul Barakat Diab and Elie Nahas, co-founders of the e-learning company Augmental. The learning platform they’ve developed turns traditional teacher-centric models of education on their head, using AI to personalise students’ learning paths. By tailoring course material to each student’s abilities and learning stye, this adaptive learning model helps students stay engaged and achieve better results. In this episode we discuss how personalisation enhances learning outcomes, how AI ed-tech platforms help teachers, and the need for holistic change within public education. We also learn about the story of Augmental and how the company has navigated Lebanon’s financial collapse and grown.

Episode Overview

1:10 - Augmental's origin story and evolution

4:46 - How personalisation enhances learning outcomes

7:56 - Accelerating course creation

12:48 - From navigating Lebanon's financial and economic collapse to future growth

24:03 - The need holistic change to equip students with 21st century skills

25:48 - Freeing teachers up to focus more on students

28:19 - Trends to watch in education and ed-tech

31:10 - Meeting students where they're at

32:12 - On bridging digital divides over looking to the metaverse

Further reading

Innovation and New Directions: Searching for Novel Paths in Arab Education Reform

Evolve Or die: How A Modern Student Information System Can Elevate Education Institutions

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