Épisodes

  • Language, Power & Health: Dr. A. Susana Ramírez on Rethinking Public Health Communication

    Language, Power & Health: Dr. A. Susana Ramírez on Rethinking Public Health Communication
    Jan 15 2026
    Dr. A. Susana Ramirez, Associate Professor of Public Health Communication at the University of California, Merced, explores the key themes from her acclaimed book The Handbook of Language in Public Health and Healthcare. Dr. Ramírez highlights how language functions as a social determinant of health, arguing that communication systems not individual patients must change if healthcare is to advance equity for linguistically diverse communities. Drawing on insights from The Handbook of Language in Public Health and Healthcare, she shows why language-concordant care outperforms interpreted encounters, how colonial language ideologies shape clinical practice, and why health literacy should be understood as a product of institutional design rather than reading ability. The discussion offers concrete pathways for redesigning training, assessment, and health system infrastructure so that multilingualism is treated as an asset and language access is built into the core of public health and healthcare delivery. This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com. Disclaimer: A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music. B. Dr. A. Susana Ramirez offered profound insights from her acclaimed book, “The Handbook of Language in Public Health and Healthcare”, during her engaging discussion on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.
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    22 min
  • Why So Many People Are Happier Single Dr. Bella DePaulo on Being Single at Heart

    Why So Many People Are Happier Single Dr. Bella DePaulo on Being Single at Heart
    Jan 14 2026
    Dr. Bella DePaulo explores the central themes of her acclaimed book “Single at Heart: The Power, Freedom, and Heart-Filling Joy of Single Life.” Dr. Bella is widely recognized as the leading expert on single life. The Atlantic has described her as “America’s foremost thinker and writer on the single experience.” Dr. Bella coined the term “single at heart” to describe people who live their best, most authentic lives as single individuals. Single at heart people live their most joyful, fulfilling, and psychologically rich lives by staying single, flourishing because they are single and free to invest deeply in friendships, meaningful work, and chosen communities rather than centering life around a romantic partner. Drawing on research and personal stories, Dr. Bella DePaulo shows that many single people become happier with age, develop remarkable self-sufficiency, and often sustain stronger, more diverse social networks than their married peers, even as cultural scripts and workplace norms continue to privilege marriage and marginalize single lives. Her work calls for dismantling marriage-based privileges, expanding the definition of family to include chosen relationships, and recognizing the happiness of single people as a profound achievement in a world that assumes everyone should couple up. This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com. Disclaimer: A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music. B. Dr. Bella DePaulo offered profound insights from her acclaimed book, “Single at Heart: The Power, Freedom, and Heart-Filling Joy of Single Life,” during her engaging discussion on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.
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    25 min
  • Can Business Schools Fix Capitalism? Dr. Andrew Hoffman on Markets with a Noble Purpose

    Can Business Schools Fix Capitalism? Dr. Andrew Hoffman on Markets with a Noble Purpose
    Jan 11 2026
    Dr. Andrew Hoffman, the Holcim (US) Professor of Sustainable Enterprise at the University of Michigan, jointly appointed at the Ross School of Business and the School for Environment and Sustainability shares key insights from his acclaimed book Business School and the Noble Purpose of the Market: Correcting the Systemic Failures of Shareholder Capitalism, exploring how business schools can play a pivotal role in redefining the market’s purpose in serving society. The episode argues that business schools must rediscover their deeper mission of serving society rather than simply selling MBAs and acting as networking “skill shops.” Dr. Hoffman explains how shareholder capitalism, as currently taught and practiced, drives environmental crises, rising inequality, and short-term profit focus, and he uses examples like Boeing to show what happens when firms lose sight of serving customers and society. He calls for rethinking curricula to include multiple forms of capitalism, the role of government and lobbying for the public good, and the deep interconnection between firms, society, and the natural environment, while also framing management as a calling that requires purpose, moral courage, and a coherent moral culture in business schools. The episode closes with concrete action steps for students, faculty, and administrators to reform business education, redesign incentives, break down silos, and develop leaders capable of shaping an economy that works for everyone. This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com. Disclaimer: A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music. B. Dr. Andrew Hoffman shared insightful perspectives from his acclaimed book “Business School and the Noble Purpose of the Market: Correcting the Systemic Failures of Shareholder Capitalism.” The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.
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    30 min
  • Leaky Bucket, Lasting Value: Prof. Fred Selnes on Customer Portfolio Management

    Leaky Bucket, Lasting Value: Prof. Fred Selnes on Customer Portfolio Management
    Jan 10 2026
    Prof. Fred Selnes, Professor of Marketing at BI Norwegian Business School, shares key insights from his acclaimed book “Customer Portfolio Management: Creating Value with a Large Leaky Bucket of Customers.” Professor Fred Selnes challenges the traditional belief that firms should focus only on a small base of highly loyal customers. Using the powerful metaphor of a “large leaky bucket,” he shows that weak customers with low margins and high churn can still be highly valuable because their volume helps cover fixed costs and reduce average indirect costs per customer. The core principle is that as long as prices from these weak relationships exceed marginal variable costs, they contribute positively to profitability while enabling the firm to invest in stronger, deeper relationships. Drawing on cases like airlines, Amazon, and Apple, he illustrates how companies can systematically convert weak, single-product relationships into strong, multi-category relationships over time, creating both customer value and sustainable competitive advantage. This long-term portfolio lens demands robust customer data, nuanced segmentation, and top-management ownership of customer strategy, not just tactical marketing initiatives. This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com. Disclaimer: A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music. B. Prof. Fred Selnes shared thoughtful perspectives from his acclaimed book, “Customer Portfolio Management: Creating Value with a Large Leaky Bucket of Customers,” during his conversation on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.
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    32 min
  • 16 Mission-Critical Principles from “The Leader’s Checklist” Explained

    16 Mission-Critical Principles from “The Leader’s Checklist” Explained
    Jan 9 2026
    Prof. Michael, the William and Jacalyn Egan Emeritus Professor of Management and Faculty Director of the Center for Leadership and Change Management as well as the McNulty Leadership Program at The Wharton School, University of Pennsylvania, joins us to share powerful insights from his acclaimed book “The Leader’s Checklist: 16 Mission-Critical Principles.” This episode of Business Talk features Professor Michael Useem of Wharton discussing “The Leader’s Checklist,” a practical framework of mission critical principles that show leadership is learned rather than innate. Through vivid cases such as Denise Ramos “being CEO before she was CEO,” AIG’s risk management failure, Angela Merkel’s personal storytelling, and Virginia Rometty’s Red Hat acquisition the conversation illustrates how leaders must think strategically, close the knowing–doing gap, manage risk, honor people, and master multiple skills at once. Professor Useem emphasizes placing common interests first, building leadership in others through deliberate succession practices, and preparing for emerging demands like mastering AI and embracing global citizenship. The episode ultimately encourages listeners to take charge of their own development, use the checklist as a practical reminder, and treat leadership as a lifelong craft of serving stakeholders, not oneself. This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com. Disclaimer: A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music. B. Prof. Michael Useem offered thoughtful perspectives from his acclaimed book, “The Leader’s Checklist: 16 Mission-Critical Principles”, in his conversation on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.
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    45 min
  • From Volcano to Icon: The Story of Mount Fuji with Historian Dr. Andrew Bernstein

    From Volcano to Icon: The Story of Mount Fuji with Historian Dr. Andrew Bernstein
    Jan 9 2026
    Professor Andrew Bernstein, a distinguished historian specializing in Japanese and environmental history at Lewis & Clark College, shares key insights from his acclaimed book Fuji: A Mountain in the Making, a sweeping biography of Japan’s iconic mountain that traces its story from the Ice Age to the present. Dr. Bernstein’s conversation reveals Mount Fuji as an active historical agent rather than a scenic backdrop, shaping and being shaped by Japan’s geological, religious, political, economic, and cultural development. He traces how humans and Fuji have evolved in parallel over tens of thousands of years, as eruptions, settlement, industry, and imagination continuously redefined the mountain’s meaning. The discussion follows Fuji from a fearsome eruptive deity to a Buddhist sacred site, benevolent “cosmic parent,” Shinto-inflected symbol, and ultimately a modern national icon deployed in education, art, and state-building. Bernstein also highlights industries powered by Fuji’s waters, the environmental costs of paper production, and the ironic ecological byproducts of military use on its grasslands. Through legal battles over summit ownership and debates around its World Heritage designation, he argues that Fuji is a “bodiescape,” demonstrating how nature and culture are deeply and inseparably entangled. This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com. Disclaimer: A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music. B. Professor Andrew Bernstein shared compelling insights from his acclaimed book Fuji: A Mountain in the Making during his conversation on the Business Talk podcast. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.
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    39 min
  • How Consumers Drive Social Change: Insights from Dr. Amir Grinstein

    How Consumers Drive Social Change: Insights from Dr. Amir Grinstein
    Jan 7 2026
    Dr. Amir Grinstein, Associate Professor of Marketing at Northeastern University’s D’Amore-McKim School of Business, shares insights from his research, “Creating Social Change by Moving from i-level to g-level and s-level Interventions.” His work presents a comprehensive framework that connects individual, group, and system-wide levels of change. The study sheds light on how consumers serve as active change agents within broader social systems and introduces innovative approaches including coordination games and agent-based modeling to explore the dynamics of group-level transformation. This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com. Disclaimer: A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music. B. Dr. Amir Grinstein shared insightful perspectives from his research, “Creating Social Change by Moving from i-level to g-level and s-level Interventions,” during his conversation on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.
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    46 min
  • Seeing Beyond the Here and Now: Rethinking Corporate Purpose with Dr. Tima Bansal

    Seeing Beyond the Here and Now: Rethinking Corporate Purpose with Dr. Tima Bansal
    Dec 23 2025
    Dr. Tima Bansal, Professor of Sustainability and Strategy and Tier 1 Canada Research Chair in Business Sustainability at the Ivey Business School, Western University, joins us on the Business Talk podcast to discuss her groundbreaking research, “Seeing Beyond the Here and Now: How Corporate Purpose Combats Corporate Myopia.” Corporate purpose emerges as a powerful antidote to organizational myopia in an increasingly uncertain, interconnected world. When uncertainty rises, firms tend to narrow their attention, prioritize immediate gains, and discount future rewards, leading to short-term decisions that undermine long-term value. Dr. Tima Bansal’s research shows that a clear, authentic purpose acts as a cognitive tool that guides strategic trade-offs, helps leaders balance three-month sprints with a long-term destination, and keeps the whole organization aligned on what truly matters. Purpose-driven companies not only navigate crises more effectively but also outperform their peers financially, with studies indicating up to 400 percent better performance over a decade. By shifting from inside-out thinking, focused on what the organization wants, to outside-in thinking, oriented toward the needs of customers, communities, and the planet, corporate purpose connects individual, organizational, and societal goals, enabling innovation, resilience, and sustainable success. This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com. Disclaimer: A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music. B. Dr. Tima Bansal shared thought-provoking insights from her research, “Seeing Beyond the Here and Now: How Corporate Purpose Combats Corporate Myopia,” in her engaging conversation on the Business Talk podcast. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.
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    29 min