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Bump to Business Owner

Bump to Business Owner

By: Caroline Marshall
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Summary
Bump to Business Owner is the go-to podcast for mums who don't want to compromise on their careers but know that traditional full time employment just isn't compatible with family life. It's a space for female entrepreneurs and future founders creating autonomy and a deeper sense of purpose for themselves, their business and their children. Join your host, Caroline Marshall, founder of award winning Virtual Assistant agency Upsource and mum of two boys, in conversation with real women: mothers and entrepreneurs juggling the challenges of growing a successful business whilst raising a family.© Caroline Marshall Economics Leadership Management & Leadership
Episodes
  • E116: From doing the work to running the business with Emma Post co-founder of NE Family Law
    12 Nov 2026

    This episode is brought to you in collaboration with NE Family Law.

    Women are far more likely to start a business doing what they already know. But being brilliant at your job and running a business that does it are two very different things.

    In the second episode of the mini-series, Caroline and Emma talk honestly about making that leap. Emma couldn't test the waters with a side hustle as a regulated lawyer - it was all or nothing. Caroline needed redundancy and the pandemic to push her to take the risk. Both say it was the best decision they ever made.

    Also discussed: the wobbles nobody posts about. Being too cautious about growth, recruiting your first team, tech FOMO, boundaries with clients when you're the face of the business, and finding it hard to let go of the things you've always done yourself.

    Topics

    • Starting a business in what you know, and why the vision comes later

    • All or nothing, or easing out of your job: two ways to make the leap

    • The wobbles nobody talks about in the first five years

    • Recruiting your first team, and why you should hire before you need to

    • Managing client expectations when you're the face of the business

    • Letting go, being patient and backing yourself

    This episode is proudly sponsored by Emma Post, mum, business owner and co-founder of NE Family Law, a boutique family law firm in Richmond upon Thames.

    Emma is a Resolution-accredited family lawyer and accredited mediator who advises individuals and couples through separation or divorce. She understands that when your personal life changes, it can have a huge impact on your family, your finances and your business, and Emma helps clients bring together the right team to navigate those changes.

    If you'd like to find out more, or access NE Family Law's free resources and webinars, head to https://ne-familylaw.co.uk/.

    Chapters:

    01:00 From doing a job to building a business

    04:08 Let your vision grow beyond the practical setup

    05:44 Taking the leap while managing risk

    10:52 Build confidence with the right people around you

    13:07 Business wobbles, hiring, and choosing the right systems

    19:52 Managing client expectations as the team grows

    23:15 Setting boundaries while running a client-facing business

    26:13 Making time for business development and visibility

    31:01 The real work of recruiting, training, and delegation

    36:27 Quick-fire lessons: what gets easier and what stays hard

    41:36 Back yourself and find your founder network

    Links:

    Website: https://www.bumptobusinessowner.com

    Instagram: https://www.instagram.com/bumptobusinessowner/

    LinkedIn: https://www.linkedin.com/in/carolinepooley/

    Substack: https://carolinemarshallupsource.substack.com/

    About Emma Post

    Emma Post is a Resolution-specialist family solicitor, accredited mediator and Co-Founder of NE Family Law, a boutique family law firm she founded with Nicki Beale in 2021.

    Emma has spent more than 18 years working in family law, specialising in complex children matters, international relocation, high net worth financial remedies and the rights of unmarried couples, as well as mediation and non-court dispute resolution.

    Emma launched NE Family Law in 2021.

    Emma Post's Links:

    Website: https://ne-familylaw.co.uk/

    LinkedIn: https://www.linkedin.com/in/emma-post-family-solicitor-divorce-matrimonial/

    Instagram: https://www.instagram.com/nefamilylawyers


    Music by AudioCoffee: https://www.audiocoffee.net/

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    44 min
  • E115: Stop justifying your ambition and what a chat with a divorce lawyer really means with Emma Post co-founder of NE Family Law
    5 Nov 2026
    Trigger warning: this episode mentions pregnancy loss, separation and divorce, so if it's not the right time for you, have a listen to an episode from the archive and come back when you're ready. Emma was the first in her family to go to university. She decided to go to law school while sitting on a flat roof during her gap year, and her now-husband said, "Great, do it." Eighteen years later, she's a family solicitor, mediator and co-founder of her own firm. She made partner after having her first son, but kept having to fight for the department she'd built. After a pregnancy loss she felt unsupported at work, and with her second baby born in the middle of the pandemic, she and her colleague Nicki were having a moan on the sofa. Her husband told them to stop complaining and set up on their own. So they did. Emma planned NE Family Law in a notebook during evening naps on maternity leave, and launched just after her son's first birthday. Emma and Caroline talk about building a business that works for your family and why family law is anything but a soft option. Emma also shares how watching her mum rebuild her life after separating in her mid-fifties shaped the way she works, and why every woman deserves to understand her own finances. This is the first in a mini-series with Emma, so there's lots more to come. Topics: "Don't sit here complaining, just do it": the nudge that started a law firm Starting a business on maternity leave, one evening nap at a time Why clients follow the person, not the firm What it's like when your parents separate when you're an adult Why the pension gap matters more than who keeps the house Asking a family lawyer a question doesn't mean you've made a decision This episode is proudly sponsored by Emma Post, mum, business owner and co-founder of NE Family Law, a boutique family law firm in Richmond upon Thames. Emma is a Resolution-accredited family lawyer and accredited mediator who advises individuals and couples through separation or divorce. She understands that when your personal life changes, it can have a huge impact on your family, your finances and your business, and Emma helps clients bring together the right team to navigate those changes. If you'd like to find out more, or access NE Family Law's free resources and webinars, head to https://ne-familylaw.co.uk/. Chapters: 01:00 Meet Emma Post: family solicitor, mediator and founder 05:13 From a politics degree to a career in law 07:17 Why family law is more complex than people assume 09:15 Small-firm experience and early ideas about motherhood 11:52 The reality of returning to work after having a baby 14:33 The experiences that pushed Emma toward founding a firm 18:08 Turning the idea into a business during maternity leave 21:08 Building the firm with a baby, lockdowns and a renovation 25:23 Finding quiet and perspective on an Alpine cycling challenge 29:19 How parenthood and personal experience shape client support 31:07 The impact of parents separating in adulthood 33:56 Financial independence, pensions and the wealth gap 42:24 Why asking for advice does not mean deciding to separate 46:17 Building a welcoming, people-first family law firm 49:50 Intentional growth, webinars and what comes next 51:40 Cycling, kitchen dancing and small moments of joy Links: Website: https://www.bumptobusinessowner.com Instagram: https://www.instagram.com/bumptobusinessowner/ LinkedIn: https://www.linkedin.com/in/carolinepooley/ Substack: https://carolinemarshallupsource.substack.com/ About Emma Post Emma Post is a Resolution-specialist family solicitor, accredited mediator and Co-Founder of NE Family Law, a boutique family law firm she founded with Nicki Beale in 2021. Emma has spent more than 18 years working in family law, specialising in complex children matters, international relocation, high net worth financial remedies and the rights of unmarried couples, as well as mediation and non-court dispute resolution. Emma launched NE Family Law in 2021. Emma Post's Links: Website: https://ne-familylaw.co.uk/ LinkedIn: https://www.linkedin.com/in/emma-post-family-solicitor-divorce-matrimonial/ Instagram: https://www.instagram.com/nefamilylawyers Music by AudioCoffee: https://www.audiocoffee.net/
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    55 min
  • E113: Maternity leave, letting go, and why we're closing the podcast - Solo episode with Caroline
    29 Oct 2026

    Trigger warning: this episode briefly mentions neonatal intensive care, so if it's not the right time for you, please listen to an episode from the archive.

    Caroline is expecting baby number three! And there are questions: will you switch off? Will you take "proper" maternity leave? This week, Caroline explains why her mat leave plan is a bit different, and why that's OK.

    Upsource, the award winning Virtual Assistant agency, launched six years ago, whilst Caroline was pregnant with baby #2 in lockdown. She designed the business around school runs, mummy days and the times when her kids need her most, rather than for a single year of maternity leave and back to the 9-5. She talks honestly about what she's putting in place this time, from a new fractional COO and new tech to a team who are even more invested. Last mat leave she left a team of 5, now the Upsource team is 40+, there's still a lot to feel nervous about!

    More big announcements: After three and a half years and more than 100 episodes, Bump to Business Owner is closing. Caroline explains why, what's next, and why - don't worry! - this isn't the last episode just yet.

    Topics

    • "I didn't build a business for one year": rethinking maternity leave as a founder

    • Why "just switch off" isn't as simple as it sounds

    • How Caroline is preparing Upsource to run without her

    • The fear of being missed, and the fear of not being missed

    • Why being pregnant the third time around feels so different

    • Why she's closing the Bump to Business Owner podcast, and what's next

    Chapters:

    00:00 Why founder maternity leave is not a simple switch-off

    02:40 Parenting needs extend beyond the newborn year

    05:38 What changed between maternity leaves

    07:58 Recruiting, pregnancy, and building leadership capacity

    10:39 Preparing Upsource with a fractional COO and new systems

    12:30 Trusting the team while facing financial pressure

    15:49 Experience, support, and learning to rest

    17:45 Letting go of meetings and daily decisions

    18:51 Using AI and automation to reduce admin

    20:51 What Caroline is letting go of

    21:41 Why Bump To Business Owner is closing

    24:55 Refocusing on Upsource and the assistant community

    27:16 The stories behind the final podcast series

    28:53 What comes next on Substack

    Links:

    Website: https://www.bumptobusinessowner.com

    Instagram: https://www.instagram.com/bumptobusinessowner/

    LinkedIn: https://www.linkedin.com/in/carolinepooley/

    Substack: https://carolinemarshallupsource.substack.com/

    Music by AudioCoffee: https://www.audiocoffee.net/

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    30 min
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