From Snacks to Sparkle: Hailey Hightower’s Journey to Bibbidi Bobbidi Boutique

Episode Description:

Hailey Hightower has worn many magical hats during her three years with The Walt Disney Company—from starting in the Disney College Program to becoming a trainer and coordinator at Hollywood Studios Outdoor Vending. Now, she’s embarking on a dream role as a Fairy Godmother Apprentice at Bibbidi Bobbidi Boutique in Magic Kingdom. In this episode, Hailey shares the evolution of her Disney journey, the lessons she’s learned, and her excitement about creating magic and memories for young guests in her enchanting new role.

In This Episode:

- Hailey’s path from the Disney College Program to coordinator

- What it’s like working in Outdoor Vending at Hollywood Studios

- Training and leadership behind the scenes

- Her next role as a Fairy Godmother Apprentice at Bibbidi Bobbidi Boutique

- The heart behind creating meaningful guest experiences

- Advice for others dreaming of a magical career

Connect with Hailey:

@hrhightower on all platforms

Want to Share Your Story?

Are you a former or current Disney cast member with a magical story? Or have you had an unforgettable experience with a cast member in the parks? I’d love to hear from you!

- BackstagePassMagic@gmail.com

- Find our show: https://dorydoyle.com/backstage-pass

- Find us on Instagram: instagram.com/Backstage.Pass.With.Dory

Disclaimer:

The stories and views expressed in this podcast are not affiliated with, endorsed by, or sponsored by The Walt Disney Company.

Subscribe & Stay Magical:

If you loved this episode, subscribe so you never miss a behind-the-scenes story!

Available on all podcasting platforms as well as YouTube

A review helps other Disney fans find the show. Thanks for spreading the pixie dust!

Welcoming You Home: How Jessica Brown Creates Magic in Resort Reception and Concierge

Episode Description

Jessica Brown is a current Disney College Program Cast Member who brings heart and hospitality to Disney’s Riviera Resort and Port Orleans Riverside. As a front desk assistant and concierge, she’s one of the first magical interactions a guest might have when arriving at a Disney resort. In this episode, Jessica shares what it’s like creating meaningful moments at check-in, how her degree in psychology helps her support guests, and why she believes the magic is just as real behind the scenes.

In This Episode

- What it’s like working concierge and reception at Disney resorts

- How the Disney College Program opened the door to her dream

- Why her background and strong people skills matter in magical guest service

- A glimpse into Jessica’s life outside the parks as a Disney fan and creative soul

Connect with Jessica

Instagram: @Jessica_Brown10

TikTok: @Jessica_Brown7

Want to Share Your Story?

Are you a former or current Disney cast member with a magical story? Or have you had an unforgettable experience with a cast member in the parks? I’d love to hear from you!

- BackstagePassMagic@gmail.com

- Find our show: https://dorydoyle.com/backstage-pass

- Find us on Instagram: instagram.com/Backstage.Pass.With.Dory

Disclaimer

The stories and views expressed in this podcast are not affiliated with, endorsed by, or sponsored by The Walt Disney Company.

Subscribe & Stay Magical

If you loved this episode, subscribe so you never miss a behind-the-scenes story!

- Available on all podcasting platforms as well as YouTube

- A review helps other Disney fans find the show. Thanks for spreading the pixie dust!

From Main Street to the Mountains: Tyler Gamble’s Disney College Program Story

Episode Description:

This week on Backstage Pass, I’m joined by Tyler Gamble, a former Disney College Program participant who spent nearly a year greeting guests at the heart of the magic—Main Entrance Operations at Magic Kingdom!

Tyler shares what it was like to be the first smile guests saw each day, how the College Program shaped his perspective, and why the magic didn’t end when his program did. Now back in Virginia, Tyler continues working in tourism as a tour guide at Luray Caverns and serves his community as a special education assistant—but he hasn’t left Disney behind for good. He’s already planning his return to the company in the coming years!

In This Episode:

- What it’s like to do the Disney College Program

- Greeting guests at the gates of Magic Kingdom

- Transitioning from Disney to Luray Caverns

- Why the Disney magic sticks with you long after you leave

- Tyler’s hopes for returning to the parks in the future

Connect with Tyler:

Instagram: https://www.instagram.com/tylersterrificdisneyadventure/

Want to Share Your Story?

Are you a former or current Disney cast member with a magical story? Or have you had an unforgettable experience with a cast member in the parks? I’d love to hear from you!

* BackstagePassMagic@gmail.com

* Find our show: https://dorydoyle.com/backstage-pass

* Find us on Instagram instagram.com/Backstage.Pass.With.Dory

Disclaimer:

The stories and views expressed in this podcast are not affiliated with, endorsed by, or sponsored by The Walt Disney Company.

Subscribe & Stay Magical

* If you loved this episode, subscribe so you never miss a behind-the-scenes story!

* Available on all podcasting platforms as well as YouTube

* A review helps other Disney fans find the show. Thanks for spreading the pixie dust!