Couverture de Australia: Airlines under scrutiny for not offering refunds

Australia: Airlines under scrutiny for not offering refunds

Australia: Airlines under scrutiny for not offering refunds

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 Australia correspondent Peter Ryan speaks to Lisa Owen about how airlines that unreasonably cancel or delay flights are coming under greater scrutiny to provide a better deal for jilted travelers. The pressure comes after rising anger and frustration from travelers who are tired of being offered travel vouchers, rather than cash refunds.
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