AnswerLab Founder & CEO: Amy Buckner Chowdhry
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AnswerLab Founder & CEO: Amy Buckner Chowdhry
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Amy sits down with Carolyn to discuss how she creates an inclusive company environment in which people can thrive, founding AnswerLab, how they shifted their strategy to conduct user research remotely, AnswerLab’s commitment to inclusivity, the origins of her passion for user research, growing up in Tennessee, and moving to Japan.
1:38 Amy discusses her background and growing up in a small town outside of Knoxville, TN
4:07 Amy talks about learning Japanese and moving to Japan
10:13 The origins of Amy’s passion for creating experiences that everyone loves
14:28 Why Amy decided to found AnswerLab and how she came up with the idea
17:03 AnswerLab’s strategy and how they first brought on enterprise clients
20:02 Amy talks burnout and perfectionism
24:45 Why AnswerLab creates an inclusive culture in which people can thrive
28:09 How AnswerLab converted 89 in-person research projects to remote, and how they avoided losing any revenue in Q2 2020
35:42 AnswerLab’s human centered work project and their million dollar commitment
46:44 Amy’s closing DE&I advice to other leaders
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