Épisodes

  • 75: Enrichment - Where We're At and Where We're Going with a special guest panel of Nicki Boyd, Rick Hester, and Elly Neumann
    Mar 5 2026

    To commemorate the 75th episode of the podcast, a special guest panel discuss current progressive practices in enrichment and the future of innovative enrichment strategies. The panel consists of Nicki Boyd (San Diego Zoo Wildlife Alliance), Rick Hester (Cheyenne Mountain Zoo & BehaviorWorks), and Elly Neumann (Jerusalem Zoo). The discussion starts with looking to nature to inform enrichment and using that knowledge to create environments that are responsive to the animals’ experience. Next, the panel discusses strategies for setting up an enrichment program for success. The panel also answers listeners questions about aggression and the evolution of audio enrichment. The episode ends with looking towards the future with the role of animal personality in enrichment and innovative ways to implement a free operant strategy for enrichment. Instead of a "Training Tale" to end the episode, each panelist gives their best advice for taking your enrichment to new heights. For questions or suggestions about the podcast or to ask any of the panelists a question email ⁠abc@theabma.org⁠

    For more information on the ABMA’s virtual conference visit this link: ⁠⁠https://www.theabma.org/virtual-conference⁠

    • 4:35 Introduction to panelists

    • 8:00 The focus on the animals’ experience and creating a new system

    • 17:10 Updating the animals’ environment

    • 24:10 How to look to nature to inform enrichment

    • 26:40 How can we set up keepers for success when it comes to planning, implementing, and tracking enrichment

    • 43:40 If an animal is displaying aggressive behaviors towards enrichment, can that impact the animal’s behavior outside of interactions with enrichment?

    • 51:15 The role individual animal personality plays in enrichment

    • 59:40 Free Operant Enrichment

    • 1:07:45 The evolution of “audio” enrichment

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    1 h et 24 min
  • 74: The Behaviors of Leadership at Any Level - A Live Panel Recording from the ABMA 2025 Virtual Conference
    Nov 26 2025

    This episode continues on "The Behaviors of..." series which dives into the people side of the animal care field. This episode, is a live panel recording from the 2025 ABMA Virtual Conference with live submitted questions from conference attendees. The panelists include leaders at all levels of animal care from keepers to curators to executive directors which give a holistic view and advice on what leadership can look like at any level in the animal care field. The panelist are Chris Jenkins, Clint Lusardi, Darren Minier, Julie Grove, Missy Lamar, Sandy Jabas, Shea Eaves, Stephanie Joe, Torianna Green, and Trelle Dandridge. Instead of the traditional "Training Tales", to end the episode the panelist provide their "Leadership Resource List" which can be found at the end of this episode's description. For questions or suggestions about the podcast email ⁠abc@theabma.org

    • 4:40 Introductions to the panelists and what does leadership mean to you?

    • 22:45 Approaching management to encourage someone to take on a responsibility so that other coworkers feel motivated, seen, and heard

    • 33:30 As a leader, when growing and supporting a newer leader that struggles with communication and tone, how do you best allow them to practice those skills without damaging relationships

    • 52:20 What are the challenges of leading your peers and how do you overcome those challenges?

    • 59:15 What advice do you have for a leader to hold their team accountable so that they are raising the team up to a higher standard instead of brining the higher achievers down to a lower standard?

    • 1:04:20 What does it look like when a leader creates “a safe environment”?

    • 1:09:25 What advice do you have for those who are leading amongst their peers?

    • 1:26:20 How do you work around the thought of “You’re not my boss” when you are trying to be a leader at any level

    • 1:33:10 For those who do not have the authority or responsibility of changing disciplinary action plans for a larger organization, what are some small changes we can make in our teams in order to model “Just Culture”

    • 1:40:00 “Leadership Resource List”

      • “Leading Without Authority” by Keith Ferrazi

      • “It’s Your Ship” by Captain Michael Abrashoff

      • “Crucial Conversations”

      • “Just Culture”

      • “Radical Candor” by Kim Scott

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    1 h et 44 min
  • 73: Pets For Vets - ABMA's 2025 Premier Sponsor
    Nov 6 2025

    This is a very special episode where we highlight ABMA’s 2025 Premier Sponsor: Pets for Vets with the organization’s founder and executive director Clarissa Black. Clarissa starts by discussing how the organization was formed, what the organization does, and their very important mission. She then gives information on how trainers can get involved with the organization and the process for applying for a pet while sharing some incredible and life-changing success stories. Clarissa finishes the conversation by giving advice and learning into the world of therapy pet training and examples of some of the incredible training that is accomplished. Stay tuned in for Clarissa’s "Training Tale" of teaching her puppy appropriate social interactions using a stuffed panda bear. If you would like to see a picture of Bear, the dog who inspired Clarissa to develop Pets For Vets, check out ABMA's social media channels! For questions or suggestions about the podcast email ⁠abc@theabma.org⁠. To contact Clarissa email cblack@petsforvets.com and to learn more about Pets for Vets and how you can get involved visit https://petsforvets.com/

    • 3:10 Intro to Clarissa Black

    • 6:30 Overview and mission of Pets for Vets

    • 10:20 How to get involved as a trainer

    • 11:30 Success Stories

    • 16:00 The process of choosing the specific pet for each veteran

    • 18:50 How to apply for a pet

    • 20:10 How to start your pet training journey

    • 25:20 Lessons learned from zoological training that apply to pet training

    • 30:35 Difference in training with animals that share our (home) environment

    • 32:34 Nightmare training and other examples of training with therapy pets

    • 38:55 Reciprocal expression and perception of behavior

    • 45:05 Common challenges when training therapy dogs and other pets

    • 51:00 “Training Tales”


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    55 min
  • 72: Getting "Unstuck" in Training with Ryan Cartlidge, Animal Training Academy (ATA)
    Oct 23 2025

    This episode Ryan Cartlidge, Animal Training Academy, discusses how to get “unstuck” in training. Ryan starts the episode by operationalizing what getting “stuck” in training may look like and the process of thinking “How do I get unstuck?” Ryan breaks down this process into three steps 1. Building a tool kit of knowledge 2. Having the Courage to Act and 3. Having the Systems for Learning in place. Throughout the entire episode Ryan details multiple tactics and learnings that can assist in getting unstuck such as understanding reinforcement systems, videoing your training sessions, utilizing flowcharts, and so much more! Stay tuned in for Ryan’s very unique "Training Tale" in which he was the learner. For questions or suggestions about the podcast email ⁠abc@theabma.org⁠ and to contact Ryan and to learn more about Animal Training Academy connect with the organization in any way below:

    Email >>>

    Website >>> www.atamember.com

    Instagram >>> https://www.instagram.com/animal_training_academy/?hl=en

    Facebook >>> https://www.facebook.com/animaltrainingacademy/

    If interested follow the link to a free month of ATA. Sign up for 30 free days of ATA membership and then after that time period, you can roll into a full membership. >>> https://atamember.com/thanks-for-subscribing/

    • 6:20 Introduction to Ryan Cartlidge

    • 12:35 Information about Animal Training Academy

    • 16:00 What does it mean when we feel “stuck” in training

    • 25:10 Starting the process of thinking “How do I get unstuck”?

    • 32:50 Building a tool kit of knowledge and skills

    • 1:00:40 Having the courage to act

    • 1:15:10 Having the systems for learning in place

    • 1:27:45 “Training Tale”


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    1 h et 38 min
  • 71: The Behaviors of a Unified and Supportive Team - Part 2 with Dave O'Connell, Bearizona
    Sep 18 2025

    This episode continues on "The Behaviors of..." series which dives into the people side of the animal care field. This episode, which is a continuation of episode 29, Dave O’Connell, Bearizona, discusses “The Behaviors of a Unified and Supportive Team”. The biggest takeaway from the entire episode is that one of the most important behaviors of a supportive team is the ability to talk with another. Through talking with one another we are able to create shared team goals, disagree in a productive and positive manner, give and receive growth minded feedback, and provide effective corrective feedback. Dave discusses that the behaviors of effective feedback include being timely, being specific, and being kind. Dave finishes off the learning by talking about the behaviors of creating supportive and growth-minded team culture. Stay tuned in for Dave’s "Training Tale" about how the Bearizona team continues their learning journey through “Lunch and Learns”. For questions or suggestions about the podcast email ⁠abc@theabma.org⁠ and to contact Dave email dave@bearizona.com

    For more information on the ABMA’s virtual conference visit this link: ⁠https://www.theabma.org/virtual-conference⁠

    To submit an abstract for the ABMA 2026 annual conference visit this link: ⁠https://www.theabma.org/abma-annual-conference

    • 4:50 Introduction to Dave O’Connell

    • 13:25 Creating shared goals

    • 20:50 How to disagree well?

    • 25:20 The behaviors of a team with a growth mindset

    • 29:30 Giving and receiving constructive, growth-based feedback

    • 41:20 Giving effective corrective feedback?

    • 47:25 Advice for approaching leadership with feedback and suggestions?

    • 55:15 The behaviors of a team with a unified and supportive culture

    • 1:03:00 “Training Tales”

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    1 h et 13 min
  • 70: Chaining & Behavior Chains with Justin Garner, Busch Gardens Tampa Bay
    Aug 27 2025

    This episode Justin Garner, Busch Gardens Tampa Bay, provides some great learning on behavior chains and the process of chaining. Justin starts by breaking down the process of chaining while giving practical application examples. The discussion then dives into how a behavior chain works and dissects what it means for each behavior in the chain to serve as both a discriminative stimulus and a conditioned reinforcer. Justin then explains the difference between backward and forward chaining and why it is recommended to utilize backward chaining. The discussion ends with advice on preventing behavior chain breakdown and an explanation on the difference between shaping and chaining. Stay tuned in for Justin’s "Training Tale" about a team and a mob of macropods reaching new heights in training. For questions or suggestions about the podcast email ⁠abc@theabma.org⁠

    For more information on the ABMA’s virtual conference visit this link: https://www.theabma.org/virtual-conference

    To submit an abstract for the ABMA 2026 annual conference visit this link: https://www.theabma.org/abma-annual-conference

    To complete the podcast feedback survey visit this link: ⁠⁠https://lp.constantcontactpages.com/sv/Rspt0Bk/abcpodcast2025⁠⁠

    • 1:30 Upcoming ABMA offerings

    • 5:35 Definition and practical application of chaining and behavior chains

    • 15:30 Backward chaining

    • 22:35 Forward chaining

    • 26:15 Recommendation to utilize backward chaining

    • 31:15 Advice on preventing behavior chain breakdowns

    • 33:50 The difference between chaining and shaping

    • 38:50 “Training Tales”

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    43 min
  • 69: Changing Conditions to Change Motivation - Part 2 with Wouter Stellaard, Behavior 360 & The Kuzo Group
    Aug 7 2025

    This episode wraps up (for now) the two episode arc discussing how changing conditions can change motivation with Wouter Stellaard, Behavior 360 and the Kuzo Group. Before listening to this episode, please take the time to listen to Part 1 of this topic which is episode 68 of the podcast. This episode is a direct continuation of Episode 68 in which Wouter discusses a multitude of ways in which we can change conditions to change motivation without utilizing diet/weight management. Wouter discusses strategies if you have come to “the last stop” and determined that the best decision is using food to change motivation. Topics covered include considerations on safety, non-food reinforcers, using all available resources, timing, specific situations, and the importance of record keeping and observations. The episode ends on a reminder that behavior and learning itself is reinforcing and how we should be adding things, not removing them from animals’ lives and behavioral repitoires. Stay tuned in for Wouter’s inspiring “Training Tale” about training the next generation of animal care givers. For questions or suggestions about the podcast email ⁠abc@theabma.org⁠ and to contact Wouter email wstellaard@behavior360.com or wouters@thekuzogroup.com

    For more information and to register for the 2025 ABMA virtual conference visit this link: https://www.theabma.org/virtual-conference

    To complete the podcast feedback survey visit this link: ⁠⁠https://lp.constantcontactpages.com/sv/Rspt0Bk/abcpodcast2025⁠⁠

    Let's talk some training and banter about behavior!

    1:40 New ABMA Virtual Conference + Behavior Month Information

    3:50 Short recap of Episode 68 - Part 1

    10:25 Shifting from Diet/Weight Management to Behavior Management

    14:05 Non-Food Reinforcers

    17:50 The Last Stop: Using Food to Change Motivation

    19:50 Timing of Sessions

    21:20 Considerations for Using Food to Change Motivation

    24:35 Importance of Record Keeping and Observations

    26:15 Considerations About Safety

    28:50 Using All the Resources Available to Make the Most Informed Decisions

    33:50 Signs that Using Food is Detrimental

    39:45 Can the Animal Physically Accomplish the Behavior

    41:35 Definition of Depreciation and its Practical Application

    44:50 Behavior and Learning are Reinforcing

    52:30 “Training Tale”


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    1 h
  • 68: Changing Conditions to Change Motivation - Part 1 with Wouter Stellaard, Behavior 360 & The Kuzo Group
    Jul 24 2025

    This episode begins a two episode arc discussing how changing conditions can change motivation with Wouter Stellaard, Behavior 360 and the Kuzo Group. In this episode Wouter discusses the many, and not exclusive, ways in which we can change conditions to change motivation that do not involve diet management. The episode begins by discussing motivation as a construct and a label and then breaking down motivating operations and setting events. Wouter educates on the many ways in which we can alter antecedents and the environment in order to effect motivation. Additionally, Wouter encourages listeners to evaluate ourselves and our shaping plans. Stay tuned in for Wouter’s “Training Tale” about getting into the weeds of training Calm Attentive Behaviors (CAB) with wolves at Bearizona. For questions or suggestions about the podcast email ⁠abc@theabma.org⁠ and to contact Wouter email wstellaard@behavior360.com or wouters@thekuzogroup.com

    For more information and to register for the ABMA virtual courses visit this link: ⁠⁠https://www.theabma.org/behavior-management-courses⁠⁠

    To complete the podcast feedback survey visit this link: ⁠⁠https://lp.constantcontactpages.com/sv/Rspt0Bk/abcpodcast2025⁠⁠

    Let's talk some training and banter about behavior!

    3:50 Introduction to Wouter Stellaard

    9:40 A jumping off point for a discussion

    11:35 Change from weight management mindset to behavior management mindset

    15:10 Definition of Motivation

    18:50 Motivation as a label

    22:55 Motivation and the Study of One in One Moment

    26:20 Definition of Motivating Operations and Setting Events

    29:20 Relationship and Trust

    30:40 Variety of reinforcers

    31:10 Variety of asked behaviors, rate of reinforcement

    33:20 Shifting the mindset to what we can do and away from the animal isn’t motivated

    37:10 Antecedents and changing the environment

    43:50 Evaluating ourselves

    49:55 Differential Outcome Effect

    52:00 Competing Reinforcers

    56:30 Reevaluating our shaping plan

    59:40 Low Motivation vs Reinforced Behavior

    1:03:50 Social Structure and Hierarchy

    1:13:50 “Training Tales”

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    1 h et 18 min