Alex Fawcett – Inside Thomson Reuters: Building Trustworthy Legal AI at Scale
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Alex Fawcett – Inside Thomson Reuters: Building Trustworthy Legal AI at Scale
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Recorded at the Legal Geek Conference in London, this episode features Alex Fawcett, VP Product, CoCounsel Platform at Thomson Reuters, offering an inside look at how one of the world’s biggest legal tech players is shaping the future of AI in law, with a deep focus on trust, content, and domain expertise.
In conversation with Hidde Bruinsma, Alex unpacks:
- Why law firms aren’t tech companies, and what they should (and shouldn’t) build themselves
- How verified content, legal domain expertise, and AI engineering power TR’s product ecosystem
- What makes “professional-grade AI” different from ChatGPT and other consumer tools
- Why hallucinations and trust are the critical battlegrounds in legal AI
- What sets TR’s agentic workflows apart, and how human oversight is built in by design
- Why most firms lack a proper AI strategy, and how TR helps bridge that gap
- How Thomson Reuters uses 600,000+ automated tests and a team of lawyers to ensure accuracy
If you're wondering how enterprise legal AI is built, governed, and scaled, this episode is packed with practical insights from one of the industry's biggest players.
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