Welcome to Episode 10 of AMC Connects with AnneMarie Czyz, President & CEO of Rome Health! 🎙️

AMC celebrates some new studio upgrades, share exciting team milestones, and dive into key announcements making patient care easier and more accessible. There is a new interpreter services rollout using iPads for all languages (including ASL) – now available in multiple locations for faster, safer communication. Walk-in sick visits pilot for established patients – quick care for simple issues like sore throats or UTIs.

The new EHR project is officially named "Care Sync" after community/staff voting – hear why and what's next.

Then, Sarah Dutch returns for a full pulse check on the Virtual Nursing pilot program: How it's streamlining discharges with virtual nurses handling admin tasks. Positive feedback from patients and staff, new hub setup, and upcoming expansion to admissions + interpreter integration. Sarah gives us the a small glimpse into what is coming and what will be next with this new technology which is being funded through the Mother Cabrini Health Foundation. Future possibilities for efficiency, safety, and more!

Plus, rapid-fire fun with Sarah: favorite snacks, hidden talents, Apple Queen runner-up story, and more!

Lastly, we close with heartfelt thanks to our amazing team and a patient shout-out for outstanding care.

In this episode, we celebrate the little (and big) wins at Rome Health. AnneMarie kicks things off with a heartfelt community shout-out: a grateful patient's note praising our outstanding outpatient surgery team, floor staff, imaging nurses, surgical staff, anesthesiologist, and physician for delivering exceptional care close to home.

Next, we dive into an exciting update on our new Electronic Health Record (EHR) project, funded by an $18.9 million New York State grant. This major initiative will replace six separate systems with one integrated platform to improve care coordination, access, and the overall patient experience. Voting is now open for the project's name! The four finalists are:

• Care Sync – Emphasizing coordination and harmony
• Health Bridge – Building stronger connections between providers, departments, and patients
• Synergy – Unified strength that's greater than the sum of its parts
• Romulus – A foundational, enduring system inspired by the legendary founder of Rome

The new system (and possibly the patient portal) is slated to go live in December 2027. CIO Nancy Levett shares the guiding principles: safety & security, reliability & efficiency, fiscal responsibility, integration, and analytics—all rooted in our mission, vision, and values.

Joining AnneMarie is special guest Sarah Grocholski, Director of IT at Rome Health. With 24 years at the organization—from nursing aide and ICU monitor tech to bedside nurse and IT educator since 2011—Sarah leads a talented team of 14 handling help desk, networking, printing, and telecom. She talks about their proactive rounding, daily huddles, high interdisciplinary satisfaction, and her enthusiasm for moving from multiple legacy EMRs to a modern, unified system.

Stay connected with Rome Health—subscribe for more updates, community stories, and behind-the-scenes looks at how we're advancing care together!

🔔 Subscribe to AMC Connects on YouTube 🎧 Listen on your favorite podcast platform 💬 Comment below: Which EHR name is your favorite?

Join host Ann Marie Czyz for Episode 7 of AMC Connects, Rome Health's insider series bringing you the latest hospital news, team stories, and community shout-outs!

In this episode:

• Key facility update: Main entrance now closed overnight (10 PM – 4:30 AM) starting February 1st
• IT resolution: Email access issues when working off-site have been fixed — huge shout-out to our IT crew!
• Spotlight interview with Tabby Cingranelli, Director of Finance & Health Information Management (HIM). Tabby shares her 17-year journey at Rome Health — from starting as a nurse aide in Maternity, shifting from nursing aspirations to leadership in finance & HIM, her passion for women's & maternal health, how she leads complex departments with accountability & teamwork, treating budgets like personal finances, and her best advice for thriving at work.
• Fun rapid-fire Q&A
• Patient gratitude shout-outs

Whether you're part of the Rome Health family or a community member, these episodes highlight the people and commitment behind our care.

Subscribe for more episodes of AMC Connects, like & comment your thoughts below — we love hearing from you!

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