We often discuss how to give feedback, but not enough about how it feels to receive it.

If you’ve ever been left confused, disheartened, or even frustrated by feedback that missed the mark, you’re not alone. Whether you’re the one giving it or receiving it, feedback can either lift someone up or knock their confidence completely. And I’ve experienced both.

In this episode, I open up about a personal story that stayed with me, not because of the lesson I learnt, but because of how unclear, unhelpful, and dismissive the feedback was. And then, I share what happened when I finally received feedback that made me feel seen.

Whether you're an assessor, trainer, or new to the classroom, this episode will help you reflect on what makes feedback meaningful.

What You’ll Learn

• What unhelpful feedback can do to a learner’s confidence
• Why feedback should go beyond “tick-box” corrections
• The key elements of student-centred feedback (including the full F.E.E.D.B.A.C.K. acronym)

Resources Mentioned

🎧 Bonus course: The Art of Giving Feedback Included in all our education and training qualifications Learn more about our courses

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