In this episode, Marcelo Cataldo, CEO of Digicel, shares the extraordinary story of how he led a sweeping turnaround across 25 countries—bringing new stability, focus, and innovation to the Caribbean’s largest mobile provider. From navigating hurricanes and economic uncertainty to investing in underserved communities and modernizing legacy systems, Marcelo’s journey reveals what it truly takes to lead a telecom transformation with people—and resilience—at the center.

Today’s guest, Marcelo Cataldo, joined Digicel in 2024 after a major restructuring and quickly repositioned the company for growth. Under his leadership, Digicel is expanding data access, investing in solar-powered infrastructure, and deepening its role as a lifeline across regions still battling 2G limitations, low broadband penetration, and climate vulnerability.

Marcelo breaks down his three-part turnaround strategy: narrowing focus to core services, decentralizing operations to empower local markets, and rebuilding culture from the ground up. He shares what it takes to build hurricane-ready networks, respond in crisis, and create long-term social impact through connectivity—especially in countries like Haiti, where Digicel’s network literally powers the nation.

From AI-powered customer service agents to bottom-up talent development across diverse island economies, Marcelo discusses how Digicel is preparing for a future defined by climate pressure, automation, and community-driven growth.

With clear communication, relentless execution, and a vision rooted in service, Marcelo offers a leadership playbook for any operator navigating complexity at scale. His insights go beyond telecom—touching on what it means to lead with purpose in a region where every text, call, and connection could change a life.

From infrastructure to impact, this episode is a masterclass in resilience, reinvention, and digital inclusion.

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In this episode, Robert Bye, Founder and President of Zenture Partners, unpacks why enterprise telecom remains stuck in a reactive, spreadsheet-driven world and how his company is using data, automation, and AI to change that. With a background spanning carrier networks, VARs, and global IT procurement, Robert shares how a surprising conversation with a major enterprise sparked the creation of Zenture and launched a platform built to modernize one of the most overlooked segments of IT.

Today’s guest, Robert Bye, leads Zenture Partners, a company focused on transforming telecom sourcing, inventory, and spend management through a real-time global marketplace. Designed for large, distributed enterprises, Zenture enables IT and procurement leaders to finally see who’s available, what they should pay, and how to make smarter, faster connectivity decisions across 70+ countries.

Robert explains why telecom pricing is wildly inconsistent, why enterprises are often overpaying by 3x, and how Zenture's AI-powered capabilities automate everything from circuit discovery and risk scoring to quote validation and invoice audits. He also breaks down how telecom became the “forgotten utility” in the digital transformation race and how his team is flipping that narrative by bringing data, visibility, and accountability to the forefront.

With a clear vision and an Amazon-like approach to buying connectivity, Robert shares what it truly means to turn telecom into a utility that “just works” and how he’s challenging a legacy industry to rethink what’s possible. His perspective is both disruptive and practical: focus on access, eliminate friction, and let the customer decide.

From AI agents and carrier integrations to startup lessons and leadership insights, this episode is packed with game-changing ideas for CIOs, IT buyers, procurement leaders, and anyone ready to rethink the future of enterprise connectivity.

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In this episode, David Bacino, CEO of Symphony Towers Operating Partner at Palistar Capital, shares a remarkable 40-year journey across the wireless ecosystem—from carrier-side operations to manufacturing, infrastructure ownership, and investment. His deep experience reveals how foundational towers and rooftops are to the wireless networks we use every day—and why they’re more valuable than ever in today’s hyper-connected world.

Today’s guest, David Bacino, leads Symphony Towers, a fast-growing portfolio of over 3,000 tower and rooftop assets backed by Palistar Capital. Positioned at the intersection of telecom and real estate, Symphony delivers turnkey infrastructure solutions that help carriers solve capacity and coverage challenges nationwide. David offers a unique perspective on how long-term value is created through intelligent site acquisition, strategic partnerships, and a customer-first approach.

David breaks down how property owners—from hotels to high-rises—can turn rooftops into revenue-generating assets, and how Symphony acquires those rights to enable carrier growth. He explores the growing demand for edge infrastructure driven by mobile usage, IoT, autonomous vehicles, and emerging technologies like 6G. Whether it's enhancing dense urban connectivity or serving rural and hard-to-reach zones, towers and rooftops remain essential—and David makes a strong case for why that won’t change anytime soon.

With a leadership style grounded in clarity, trust, decision-making, and team unity, David also discusses the culture he’s building at Symphony: nimble, collaborative, and aligned around a shared mission. He emphasizes the importance of being flexible in a rapidly changing industry—and taking the hill together.

From emerging revenue streams to the evolution of infrastructure strategy, this conversation is full of insight for operators, investors, developers, and anyone shaping the future of wireless connectivity.

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