#38. Trust, AI, and Digital Operations
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#38. Trust, AI, and Digital Operations
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Live from the opening day of the 2026 Baker Hughes Annual Meeting in Florence, Josh Lowrey and Richard Rodriguez sit down with Laura Van Beers and Aravind Yarlagadda to unpack Baker Hughes’ “Energy Equation” and the real challenges behind scaling digital in industrial operations.
From the shift toward problem-driven solutions to the role of AI in modern operations, this conversation explores how companies are building trust in digital systems, while keeping humans firmly in the loop.
00:00 Live From Florence
00:29 Show Energy And Passion
01:19 Meet Laura And Aravind
06:24 IT Meets OT
08:50 From Products To Problems
12:16 Services And Domain Context
14:16 Human In The Loop
18:24 Bridging Generational Change
19:34 Training and Change
20:01 Integration Without Tool Sprawl
21:05 Two Product Paths
23:17 Breaking Data Silos
25:14 Contextualizing Asset Data
27:29 Innovation With Safety
29:07 Hype Versus Reality
31:32 Experimenting With New Tech
33:47 Scaling IT Into OT
36:33 Trust and Closing Thoughts