This week on CTRL + Care, we explore what it really takes to trust AI in health and social care, from the launch of TrustX Health and its plans to validate safe, agentic AI, to why autonomy, governance and accountability matter more than ever.

We unpack a new safety report on electronic patient record systems and how poor design, implementation and oversight can lead to missed or delayed care, just as digital social care records become the norm across the sector.

And we’re joined by Ben Pumphrey, Legal Director at Anthony Collins, to reflect on a big year for cyber and data, what the Data Use and Access Act means for social care, the risks people overlook when using AI, and the key cyber and data trends to watch in 2026.

Timestamps

00:00 Introduction and Guest Co-Host Introduction

1:31 Xmas holiday updates

02:46 Exploring TrustX and Agentic AI in Health Care

06:07 Electronic Patient Records: Safety and Implementation Challenges

09:17 Introducing Ben Pumphrey Legal Director for Anthony Collins

10:10 Key reflections on cyber + data news

14:32 Data use and access act

19:27 Shared care records from a data perspective

23:28 Big Cyber and data trends expected in 2026

28:02 Cyber Squirrels: The Joy of Tracking Santa

Links:

Health and care research bodies launch TrustX initiative for safe agentic AI

Report links risk of harm linked to electronic patient record systems