Épisodes

  • Episode 16: Codified Business Knowledge - Expansive EDGE
    Aug 15 2025

    In this conversation, Josh Leyenhorst and Lyndon Smith discuss the importance of systems and operations in business growth. They emphasize the need for codifying knowledge through playbooks, which serve as a single source of truth for employees. Lyndon explains the Control Shift process, which helps businesses transition from chaos to control by documenting processes and implementing change management strategies. The discussion also covers the types of businesses that can benefit from playbooks and practical steps for implementing effective systems.

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    41 min
  • Episode 15: Strategic Finance - BasePoint CPA
    Jul 31 2025

    In this episode, Lyndon Smith and Josh discuss the critical role of financial leadership in business growth. They explore the spectrum of financial leadership, from having no financial oversight to employing a full-time CFO. The conversation delves into the importance of maintaining accurate financial records, understanding key metrics, and the necessity of strategic financial guidance as businesses scale. They also differentiate between fractional and virtual CFO services, discuss the triggers for needing financial leadership, and emphasize the importance of cash flow management. The episode concludes with insights on the maturity required for businesses to effectively engage financial leadership and the importance of training teams for future growth.

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    37 min
  • Episode 14: Focused Coaching
    Jul 17 2025

    In this episode, Lyndon Smith discusses the concept of focus coaching, outlining a six-step process designed to help individuals and teams achieve better results. The conversation emphasizes the importance of creating awareness around issues, taking responsibility, and understanding the knowledge and interference that may affect performance. Lyndon also highlights the significance of committed action and the role of support in the coaching process, providing practical insights for leaders and coaches.

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    6 min
  • Episode 13: Understanding Organizational Structure
    Jul 3 2025

    In this episode of the Business Growth Factor, Lyndon Smith discusses the significance of organizational structure, roles, and responsibilities in business growth. He emphasizes the importance of defining roles clearly, managing time effectively, and understanding individual strengths within a team. The conversation also covers the need for a structured approach to hiring and accountability, as well as the benefits of learning from other industries. Ultimately, the episode highlights that a well-defined organizational structure can lead to improved efficiency and performance in a growing business.

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    37 min
  • Episode 12: Profitability Through an ROI Lens
    Jun 19 2025

    In this episode of Business Growth Factor, Lyndon Smith and Joshua Leyenhorst discuss the importance of profitability through the lens of return on investment (ROI). They explore various aspects of business expenses, team culture, technology investments, and financial operations, emphasizing the need for strategic decision-making to optimize profitability. The conversation highlights the significance of investing in team retention, leadership development, and efficient systems to drive long-term value and enhance business performance.

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    37 min
  • Episode 11: Efficiency, Workflow and Profitability
    Jun 5 2025

    In this conversation, Joshua Leyenhorst and Lyndon Smith discuss the importance of operational efficiencies and systems in enhancing business profitability. They explore how documenting processes, creating a business playbook, and fostering a culture of transparency and communication can significantly impact a company's bottom line. The discussion also highlights the hidden costs associated with employee turnover and the need for effective onboarding processes. Overall, the conversation emphasizes the value of standardizing operations to improve efficiency and profitability.

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    36 min
  • Episode 10: Profitability Metrics
    May 22 2025

    In this episode, Lyndon Smith and Joshua Leyenhorst discuss the critical importance of profitability metrics, specifically gross margin and net profit margin. They explore how these metrics provide insights into a business's financial health, the differences between them, and their relevance in project management. The conversation also delves into diagnosing profitability challenges, strategies for improving margins, and the significance of tax strategies in relation to net profit. The episode concludes with key takeaways emphasizing the need for regular financial reviews and the importance of efficiency in business operations.

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    35 min
  • Episode 9: Cashflow Firewall
    May 8 2025

    In this conversation, Lyndon Smith and Joshua Leyenhorst discuss the critical importance of cash flow management for businesses, particularly in the construction industry. They introduce the concept of a 'cash flow firewall' to protect against cash flow issues, emphasizing the need for multiple bank accounts to manage operations, taxes, and profits effectively. The discussion covers the consequences of cash flow crunches, proactive planning strategies, and best practices for provisioning taxes. They also touch on investment strategies for profit accounts and the importance of recognizing the owner's risk and reward in business operations.

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    34 min