Are your employees acting like termites chewing through your business? Do clients drain your energy, or suppliers leave you wondering what planet they’re on? Running a service-based business shouldn’t feel like a full-time pest control operation, but too often, it does.

Author and entrepreneur Tim Whitt has spent 45 years in the pest control industry—30 in corporate leadership and 15 building his own thriving company, Pied Piper Pest & Lawn. Based in Oklahoma, Tim has seen it all. From technician to owner, he’s learned how both pests and people behave… and how understanding one can completely transform how you manage the other. Today, his company maintains a 4.9-star rating and 800+ reviews, built on a team that actually works together.

In Infested: What Pests Teach Us About Managing People and Running a Thriving Service-Based Business, Tim shares a blunt, funny, and practical framework for dealing with the “pests” in your business—staff, clients, and suppliers. Inside, you’ll learn how to:

• Spot damaging behaviors early—before they chew through your profits.

• Build a stable ecosystem that doesn’t collapse when one person leaves.

• Decode what people really want to manage with insight, not emotion.

• Boost productivity without babysitting adults.

• Use data and patterns to make decisions instead of reacting to drama.

• Handle conflict firmly and ethically without burning bridges.

With straight talk and real stories from the field, Infested makes managing people clearer, calmer, and surprisingly enjoyable. If you’re tired of feeling overrun by “problem people,” it’s time to take control. Grab Infested today and turn your business into a well-run, high-performing ecosystem that grows without eating you alive.