Welcome to Every Conversation Counts!

This episode features our fabulous Every Connection Counts associate Kate Pheasant, facilitator, coach, and communication specialist with over 25 years of experience helping people better understand themselves and others.

Listen to this episode if you’ve ever avoided a difficult conversation, struggled to speak up, or wondered why people communicate so differently under pressure. In this conversation, Kate explores the power of self-awareness, psychological safety, and human connection, sharing practical insights on leadership, communication, challenging conversations, and how understanding behaviour can transform relationships, confidence, and culture.

For further information on the topics and guest in todays show please head to the below links:

Kate Pheasant

LinkedIn: https://www.linkedin.com/in/kate-pheasant-4a08061/

Best formal citation (widely used academic source)

BMJ Quality & Safety (peer‑reviewed):

Bromiley, M. (2015). The husband’s story: from tragedy to learning and action. BMJ Quality & Safety, 24(7), 425–427.

https://doi.org/10.1136/bmjqs-2015-004129

Original case / primary report (strong for training contexts)

Independent clinical review:

Harmer, M. (2005). Independent Review on the Care Given to Mrs Elaine Bromiley (29 March 2005). [perioperativecpd.com]

Supporting contextual citation (shorter, simpler)

BMJ summary reference:

Ferner, R.E. (2008). Medical error: the plane truth. BMJ, 337, a1281. [bmj.com]

This podcast was brought to you by Every Connection Counts, a global performance consultancy specialising in improving communication. If you’re curious about the work we do or how we can help, please head to our website for more information: https://everycc.co.uk/

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