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Ready to set goals that feel ambitious, doable, and worth the effort? Greg and I dig into the craft of stretch goals and show how to design targets that motivate teams, protect resources, and deliver results you can take to the board with confidence. From facilities operations to HR recruiting, we share battle-tested stories that turn theory into practice.

We start with a simple truth: data is a shield when it reflects real work. You’ll hear how tying pay to documented hours fixed compliance, revealed workload, and stopped misguided cuts. We unpack how national benchmarks (like square footage per mechanic) create shared language for leaders and staff, so everyone sees what “good” looks like and what “great” proves. Then we shift to energy management with a tiered goal—2 percent baseline, 3 percent strong, 4 percent stretch—where seasons matter, creativity thrives, and recognition moves from lone heroes to department-wide wins. The twist that won over a skeptical CFO? Funding rewards from verified savings.

Hiring gets its own spotlight with time-to-fill metrics and a smarter alternative to poaching. Process mapping exposes delays, while university partnerships build a durable talent pipeline. Along the way, we lay out the classic traps: setting the impossible, ignoring day-to-day reality, excluding the team from goal design, withholding tools and training, and waiting until the end to celebrate. The fix is practical and human—co-create targets, resource the work, track progress in the open, and mark milestones with meaningful recognition that people remember.

Walk away with a playbook you can apply this quarter: anchor goals to credible baselines, define good-great-stretch tiers, align rewards with impact, and treat KPIs as conversations rather than verdicts. If this helps you lead with clarity and heart, follow the show, share it with a manager who could use a win, and leave a quick review so others can find it.

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Presented by John Wandolowski and Greg Powell