HR leaders are being asked to modernize faster than their organizations are ready for. New AI tools appear weekly, vendors promise transformation, and the pressure to “do something” keeps mounting. At the same time, most HR teams are still running complex, multi-step processes built for a very different era.

In this episode, Josh Bersin helps cut through the noise by reframing what AI transformation actually looks like inside HR. Rather than chasing dozens of tools or fearing job displacement, he argues that the real work ahead is architectural. Deciding what to build versus buy. Determining which processes matter most. And putting human ownership around data, judgment, and governance so AI can scale responsibly.

You’ll hear why onboarding, learning, feedback, and career development are not isolated workflows, but interconnected systems that AI can finally stitch together if HR leads the design. Josh also explains why organizations that get this right will not reduce HR’s importance, but elevate it.

This conversation is for HR leaders who feel both excited and overwhelmed, and who want a clearer mental model for where to start, what to prioritize, and how to partner with IT without losing their seat at the table.

About our guest
Josh Bersin is a global HR industry analyst, researcher, and founder of The Josh Bersin Company. He has spent decades advising CHROs and executive teams on talent, leadership, and workforce transformation, and is a leading voice on how AI is reshaping the HR function in practice, not theory.

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