What makes an online course truly transformational instead of just another addition to your digital filing cabinet of information?

In this guest episode of What Would They Do?, I am joined by course design expert Jasmine Jonte, who has helped build some of the most successful and profitable online programs in the industry.

Together, we unpack why so many online courses fall flat, why students drop off halfway through, and what course creators need to focus on if they want their programs to actually deliver results in the age of AI.

Spoiler: it’s not about adding more modules, more bonuses, or more “value.”

It’s about designing a student experience that supports action, accountability, and momentum.

If you’ve ever wondered why people buy your course with excitement and then disappear by Module 3, this episode is for you.

What we cover:

• The biggest misconception course creators have about engagement
• How to create simple learning tracks so every student feels supported
• How accountability loops improve student follow-through
• How AI is reshaping the online course industry
• Why Amy Porterfield closing her course doesn’t mean courses are dead

Connect with Jasmine Jonte:

Website: www.cre8tion.co

Youtube: https://www.youtube.com/@JasmineJonteCRE8TION

CustomGPT: https://www.cre8tion.co/netflix

View the episode transcript here.

Where to from here?

Join Retention Lab🧪, the membership for savvy online business owners determined to grow their revenue, referrals and repeat business without more marketing. Join here!

Find out how you can get my strategic customer experience brain on your brand here.

Grab the FREE State of the Customer online business industry report with first-hand findings, gaps & opportunities PLUS proven strategies to boost your customer experience. Download FREE here!

Check out my favourite CX tools and resources here.

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