How Great GCC Leaders Think Ft. Pratik Nath
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How Great GCC Leaders Think Ft. Pratik Nath
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For years, GCCs grew by adding people. That playbook is broken. In this episode of GCCs Unfiltered, Nika Goel speaks with Pratik Nath, Managing Director, Epsilon India, about what actually drives relevance in today’s Global Capability Centers — and what quietly holds most of them back.
Pratik has seen GCCs from the inside: as an engineer, a product leader, and now as a managing director with global accountability. His view is simple — ownership matters more than scale, and leaders who confuse activity with impact are already falling behind.
This conversation examines the uncomfortable questions: • Why running operations well is no longer a leadership win • Why global remit is earned, not assigned • How AI is changing what engineers — and leaders — are hired for • Why mediocrity will disappear faster than most GCCs expect
If you lead a GCC — or influence one — This episode of GCCs Unfiltered cuts through buzzwords to explore the mindset shifts, tough calls, and cultural changes required to move GCCs from operations to ownership — in an AI-driven world.
Listen to the episode now.
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