Most business owners know technology matters, but many delay the decision because of cost, fear, or not knowing where to start. The result is usually the same, the owner stays buried in the day-to-day while growth stalls.

In this episode of Self-Made Is a Myth, Tim Campsall sits down with Brad Shields, owner of Shields Windshields, to unpack how resisting technology upgrades quietly limited growth, created bottlenecks, and kept too much responsibility on the owner’s shoulders.

Brad shares the real story behind building a high-performance manufacturing business, navigating a family business transition, and making the leap from manual processes to automation, systems, and leadership depth. He also opens up about the mindset shifts required to let go, trust a growing team, and build a company that can scale beyond the founder.

If you are a business owner who knows your business cannot keep growing the way it is currently run, this conversation will hit close to home.

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What You’ll Learn in This Episode:

• Why delaying technology investments often costs more than making them
• How being the bottleneck slows growth even when demand is strong
• The hidden leadership shift required to let go without losing control
• Why “having the best product” is not enough to scale
• How building the right team and management structure creates freedom

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Looking To Scale Your Business:

Did you know that only 9% of businesses make it to $1,000,000 in revenue and less than 1% get to $5,000,000. The reason is that the hustle and grind that got you to $1,000,000 needs to shift to scaling strategies to go beyond. Book a Discovery Call now to learn how our ActionCOACH Business Operating System (ABoS) and coaching helps you to get unstuck and thrive to realize your personal and dreams and business goals. https://tbcactioncoach.com/discovery-zoom-call/

Sign up for our weekly business tips https://tbcactioncoach.com/resources/email-signup/

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Timestamps:

(00:00) Why avoiding technology quietly stalls growth
(02:20) Escaping low-margin work and rethinking the business model
(04:00) Running everything manually and wearing every hat
(06:30) The fear behind investing in automation and equipment
(08:05) The personal cost of being stuck in the day-to-day
(10:55) Why the best product alone does not scale a business
(14:40) The mindset shift required to let go without losing control
(18:00) Building leadership, management, and accountability
(22:50) Installing systems to prepare for future expansion
(26:50) Why self-made success is a myth and who helped most

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