In this episode of The People Dividend Podcast, host Mike Horne speaks with John Guaspari, an expert in organizational effectiveness and employee engagement. They discuss the critical human factors that drive business success, including trust, respect, and engagement. John shares insights on common mistakes leaders make regarding employee engagement, the importance of respect in leadership, and the impact of remote work on workplace dynamics. He emphasizes the need for genuine communication and understanding in fostering a positive organizational culture.

Key Points:

• The number one mistake leaders make is starting with the wrong problem statement. Leadership is about getting people to want to do what you need them to do.

• Engagement is about discretionary effort, not just mechanical interactions. Surveys can be misleading; direct conversations are more effective.

• Understanding employees' needs is crucial for effective leadership, as well as prioritizing respect as a fundamental humanistic value in order to drive engagement.

• The shift to remote work has changed how we interact with colleagues, since casual interactions are harder in remote work settings. Simple gestures like saying hello can have a big impact.

Links:

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Learn More about John Guaspari: https://www.johnguaspari.com/

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