Welcome to Episode 31 — and yes, it’s a special one because we’re celebrating Zyana’s birthday! 🎉 (She’s still waiting on Ben’s mysterious birthday gift… no pressure, Ben 👀). While the cake’s imaginary, the conversation is very real as we dive into a topic that affects everyday life: Being Helpful, Not Hurtful.

This episode is all about how the public can support persons with disabilities without making things awkward, uncomfortable, or accidentally offensive. Along the way, we share some laugh-out-loud moments — like the time Alex was on a train and genuinely thought a group of strangers was Zyana talking to him… because their voices sounded exactly the same. Awkward? Absolutely. Hilarious? Also yes.

We break down simple but important tips, like saying a person’s name first when speaking in a group (trust us, it helps), or why a gentle tap on the shoulder or cane works way better than a random “hello” shouted into the void of a crowded station.

Got questions about guiding? Here’s a big one: please don’t lift our white canes 🙏. The best way to help is letting us hold your elbow or shoulder so we can follow your movement naturally. We also share how we “see” the world differently — through sounds, textures, and even smells (yes, Subway has a very specific scent, and Peninsula Plaza has a vibe).

Most importantly, we remind our friends in the PWD community not to go full “action” mode when help is offered. Kindness goes both ways. With patience, communication, and a little empathy, we can build a more inclusive society together.

We wrap things up with a fun round of “Where Are We Now?” with Chantiq — because no Zelocast episode is complete without a game.

Together, we make a difference. Win or lose, we’re still champions. 🏆✨