Building a Technician Pipeline from Scratch - Ted Culbertson - Top Gun Auto Body
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Building a Technician Pipeline from Scratch - Ted Culbertson - Top Gun Auto Body
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X Games athlete turned high production collision shop owner is not a normal career path, but that is exactly what Ted Culbertson did at Top Gun Auto Body in Helena, Montana. And he brought a leadership philosophy most shops are missing: trust built through transparency.
In this episode, Ted shares how he attracts younger employees, why he interviews people with little or no experience, and how he brings them in through blueprinting and hands-on exposure to the work. We also unpack the daily and weekly routines he uses to keep expectations clear, reduce drama, and build a culture where accountability feels normal, not forced.
If you are trying to grow your team, develop younger talent, and create a shop environment people want to stay in, this conversation will give you practical ideas you can put to work right away.
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