Couverture de #508 - Faiza Patan - From Student to AI Engineer

#508 - Faiza Patan - From Student to AI Engineer

#508 - Faiza Patan - From Student to AI Engineer

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Faiza has gone from Student to AI Engineer, developing valuable solutions for MicroYES and Finely Fettled clients. Her skills include AWS, Linux, and DevOps. She hails from Southern India and will complete her MSc in International Management at York St John University in early 2026. She is currently developing lead generation AI solutions for Finely Fettled and MicroYES clients.

Summary of PodcastKey Takeaways
  • Faiza Khan's career progressed from student to AI Engineer via a structured path: internship → placement → full-time hire.
  • Her role involves building AI agents (e.g., "Phone to Agent") and Answer Engine Optimisation (AEO) to help clients get found in LLM answers, a critical shift from traditional SEO.
  • The hiring process used Handshake, a university student-focused job platform, and video interviews, where key advice for students is to speak up, slow down, smile, and make eye contact.
  • AI is shifting the workforce from manual research to higher-value roles like AI architecture, with low-code/no-code tools enabling non-technical entry.

Faiza's Career Progression
  • Background: From Kadapa, Southern India, with a Bachelor of Commerce.
  • Early Skill-Building: Completed a 6-month course in AWS, Linux, and DevOps in Bangalore while working in inside sales.
  • UK Education: Choose York St John University for its placement year option, which Manchester Metropolitan lacks.
  • Hiring Process:
  • Platform: Found via Handshake, a university job platform.
  • Video Interview: A key step where students answer AI-generated questions on camera.
  • Career Path:
  • Internship: Initial role at Finely Fettled and its brand MicroYES.
  • Placement: Extended 9-month contract.
  • Full-Time: Hired as an AI Engineer/Architect and Marketing Manager.

AI in Business & Marketing
  • MeclabsAI Platform: Faiza's work on this AI solutions platform includes:
  • AI Agent Delivery Systems: Personalised agents, not generic chatbots.
  • AI Workflows: Self-service tools, like a database query workflow on the https://finelyfettled.co.uk website.
  • "Phone to Agent": A new service for small businesses.
  • An AI agent answers calls using the client's specific policies and pricing.
  • Designed for natural conversation (e.g., "mm-hmm" confirmations, background noise).
  • Rationale: Provides cost-effective, consistent phone support for busy professionals and small businesses.
  • Answer Engine Optimisation (AEO):
  • Rationale: Anticipates ChatGPT providing more answers than Google by early 2028, making AEO a critical marketing strategy.
  • Goal: Structure website content to be found and cited in LLM answers.
  • Execution: An AI agent guides clients through the process.
  • The Value of Diversity: Kevin noted Faiza's value comes from her diverse perspective (age, gender, culture), which provides fresh insights.

Advice for Students
  • Set a Clear Goal: Define a career path and stay focused.
  • Use University Resources: Actively leverage career services and platforms like...
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