Innovation expert Marion Debruyne explains how to become an outside-in organization by constantly connecting with the market to anticipate changes, converting customer insights into actionable change and collaborating with others where their own capabilities fall short. Packed with real world examples from leading global companies, Customer Innovation provides the framework needed to shift from a product-oriented to a solutions-oriented focus and from a transaction-based to a co-creation-based customer relationship. 

On July 25, 2000, a Concorde, the world's fastest passenger plane, was taking off from Charles de Gaulle Airport in Paris when it suddenly burst into flames. An airliner capable of flying at more than twice the speed of sound, the Concorde had completed 25 years of successful flights, whisking wealthy passengers - from diplomats to rock stars to corporate titans - between continents on brief and glamorous flights. Yet on this fateful day, the chartered Concorde jet, en route to America, crashed and killed all 109 passengers and crew onboard and four people on the ground.

The Jihadi Next Door provides unprecedented information that can be used to actually combat terrorism. By laying bare the tactics used by ISIS to deceive and exploit new recruits and exposing the veneer these extremists operate under, Dr. Mehlman-Orozco hopes to empower listeners with the knowledge needed to prevent future recruitment and thereby preventing acts of terrorism. 

Blockchain technology could affect governance itself by supporting new organizational structures that promote more democratic and participatory decision making. Primavera De Filippi and Aaron Wright acknowledge this potential and urge the law to catch up. That is because disintermediation - a blockchain's greatest asset - subverts critical regulation. By cutting out middlemen, such as online operators and multinational corporations, blockchains run the risk of undermining the capacity of governmental authorities to supervise activities in banking, commerce, law, and other vital areas.

Olympic Alpine skier Lindsey Vonn wants women to stop thinking about "losing weight fast" and instead focus on loving their bodies for what they are and what they can do. Lindsey is a small-town Minnesota girl at heart turned world-champion skier, but that didn't come without hard work. In Strong Is the New Beautiful, Lindsey lays out the never-before-seen training routines and her overall philosophy that have helped her become the best female skier in the world - tailored for women of all shapes and sizes.

Francine Jay pioneered the simple living movement with her self-published bestseller, The Joy of Less. In this fully redesigned and repackaged edition - featuring never-before-seen content - Jay brings her philosophy to more listeners who are eager to declutter. Rather than the "crash diet" approach found in other tidying up books, Jay shares simple steps to cultivate a minimalist mindset and form new habits, paving the way to lasting success.

Eleven years to the day after eloping in Vegas with Abby, Special Agent Travis Maddox delivers his own brand of vigilante justice to mob boss Benny Carlisi. Vegas's oldest and most violent crime family is now preparing for vengeance, and the entire Maddox family is a target. The secret Thomas and Travis have kept for a decade will be revealed to the rest of the family, and for the first time the Maddoxes will be at odds. While none of them are strangers to loss, the family has grown, and the risk is higher than ever.

Falyn Fairchild can walk away from anything. Already leaving behind her car, her education, and even her parents, the daughter of the next governor of Colorado is back in her hometown, broke and waiting tables for the Bucksaw Café. After every shift, Falyn adds to her shoebox of cash, hoping to one day save enough to buy her a plane ticket to the only place she can find forgiveness: Eakins, Illinois. The moment Taylor Maddox is seated in Falyn’s section at the Bucksaw, she knows he’s trouble.

Christmas is a time for family... isn't it? Allie Richfield loves Christmas, so when she lands a job as House Manager for the amazing Ashford Estate - which includes organizing the Marley family festivities - she is in her element. With a budget bigger than her life savings and a team of staff, how hard can it be? As one-by-one she meets the Marleys, she’s about to find out... Allie’s new boss, Robert, might be gorgeous, but he’s also colder than the snow outside and refuses to come home for Christmas.

Becoming an effective IT manager presents a host of challenges - from anticipating emerging technology to managing relationships with vendors, employees, and other managers. A good IT manager must also be a strong business leader. This book invites you to accompany new CIO Jim Barton to better understand the role of IT in your organization. You'll see Jim struggle through a challenging first year, handling (and fumbling) situations that, although fictional, are based on true events.

Somewhere on the outer rim of the universe, a mass of decaying world-ships known as the Legion is traveling in the seams between the stars. For generations, a war for control of the Legion has been waged, with no clear resolution. As worlds continue to die, a desperate plan is put into motion. Zan wakes with no memory, prisoner of a people who say they are her family.

Today's young women face a bewildering set of contradictions when it comes to beauty. They don't want to be Barbie dolls but, like generations of women before them, are told they must look like them. They're angry about the media's treatment of women but hungrily consume the very outlets that belittle them. They understand that what they see isn't real but still download apps to airbrush their selfies.

Linda Kohanov, author of the bestselling The Tao of Equus, pioneered a deep understanding of "the way of the horse," including the extraordinary nonverbal communication of skilled riders and the collaborative power of "herding cultures" through the centuries. She has adapted this profound, time-tested approach to modern life and the organizations in which top-down management hierarchies have become obsolete.

Like food, money is something all of us use but none of us talk about - creating a stressful relationship that most of us suffer from, obsess over, and try to avoid altogether because it feels too impossible to manage. No matter your income, understanding and controlling your own financial position will allow you to not just exist securely, but to be happy and free in your choices. 

The story of the Confederate States of America, the proslavery, antidemocratic nation created by white Southern slaveholders to protect their property, has been told many times in heroic and martial narratives. Now, however, Stephanie McCurry tells a very different tale of the Confederate experience. Confederate Reckoning is the startling story of this epic political battle in which women and slaves helped to decide the fate of the Confederacy and the outcome of the Civil War. 

Raised by preppers, survivalist and FBI agent Mercy Kilpatrick has a deep-rooted need for a safe place. Her getaway in the Cascade Foothills is her secret. But when skeletal remains are unearthed - those of a murdered man linked to a notorious heist - Mercy realizes she isn’t the only one with something to hide. For Mercy and her fiancé, Police Chief Truman Daly, their investigation opens old wounds in Eagle’s Nest that cut deeper than they imagined.

If the definition of insanity is doing the same thing over and over but expecting a different result, America has been insane since the Reagan era. But the election of Donald Trump is certainly not like what America has done before. The media delights in diagnosing President Trump as “mad” - but what if he’s actually the cure for a country who’s been going mad for years? 

Zelda Campbell was just a college student when she met and fell in love with her professor; they married before she graduated. Zelda’s love for Charlie was wonderfully passionate - though it came with extras: his daughters Caroline and Cathy. And so begins Zelda’s dramatic roller-coaster ride in step-parenting (aka “stepping”), marked by joyous highs and tear-stained lows. As Zelda struggles in her new role, the young girls are constant reminders of Charlie’s past life. Further, Charlie’s shrill ex-wife is a demanding presence Zelda cannot ignore.

Imagine your closest friend utterly betraying you. Years later, when she seeks forgiveness, you invite her to your engagement party as a gesture of reconciliation. But seething hostilities rise to the surface, ruining everyone’s evening. After an awful night, your friend’s battered, lifeless body is found at the bottom of a rocky cliff. Newly engaged Marissa Parlette is living this nightmare. She should be celebrating her upcoming wedding, but she can’t shake the image of her friend lying dead on the beach. Did she fall? Was she pushed? Or did she take a purposeful step into darkness?

Amber Kelly, mining lawyer and amateur paleontologist, visits her family’s 19th century log cabin in the Colorado mountains and discovers a puzzle box hidden in a 200-year-old loom. Inside the box is a brooch engraved with a Gaelic inscription. After reciting the words, an earthy-scented fog engulfs Amber and whisks her off to Leadville, Colorado, in the year 1878.