Résultats lu par "Caroline Miller" dans Toutes les catégories

An authentic brand community is more than just people buying your product or working alongside one another. This audiobook articulates the critical roles of mutual concern, common values, and shared experiences in creating fiercely loyal customer and collaborator relationships. Carrie Melissa Jones and Charles Vogl argue that in an authentic and enriching community, members have mutual concern for one another, share personal values, and join together in meaningful shared experiences, whether online or off. On the deepest level, brands must help members grow into who they want to be.

Tapping is one of the fastest and easiest ways to address both the emotional and physical problems that tend to hamper our lives. Using the energy meridians of the body, practitioners tap on specific points while focusing on particular negative emotions or physical sensations.

In Vigilantes and Lynch Mobs, Arellano closely examines such narratives as well as the work of western historian and archivist Hubert Howe Bancroft, who was sympathetic to them and that of Ida B. Wells, who wrote in fierce opposition to lynching. Tracing the creation, maintenance, and circulation of dominant, alternative, and oppositional vigilante stories from the 19th century frontier through the Jim Crow South, she casts new light on the role of narrative in creating a knowable past.

Many Americans, holding fast to the American Dream and the promise of equal opportunity, claim that social class doesn't matter. Yet the ways we talk and dress, our interactions with authority figures, the degree of trust we place in strangers, our religious beliefs, our achievements, our senses of morality and of ourselves all are marked by social class, a powerful factor affecting every domain of life.

In the tradition of Marian Keyes, Anna Maxted, and Jennifer Weiner, Liane Moriarty’s funny, heartwarming and completely charming first novel describes the troubles and triumphs of the Kettle triplets on their dreaded 33rd birthday Lyn, Cat and Gemma Kettle are sisters. Triplets, actually. Lyn...

With extensive and inspiring examples of stories containing these attributes, the authors illustrate how listeners can harness the power of stories within their company in order to change or create a winning culture to align with any strategy.

Comprehensive in scope, this book demands that educators and school leaders come together to bolster student achievement in the 21st century. Through emphasizing a collaborative process, Lyn Sharratt’s design demonstrates how shared knowledge and expertise can make every classroom more impactful and every teacher more effective.

When the rug is pulled under from Nancy Laracy, a busy wife and mother of two who is diagnosed with a mixed connective tissue disease and fibromyalgia in her mid-thirties, she rebelliously adopts a baby red satin rabbit, Bunny Boy. So begins a deep, magical, and lifelong bond, where Bunny Boy and Nancy become inseparable companions in pain management.

Call it close reading, call it deep reading, call it analytic reading—call it what you like. The point is, it’s a level of understanding that students of any age can achieve with the right kind of instruction.

Looking for a silver bullet to accelerate EL achievement? There is none. But this, we promise: when EL specialists and general ed teachers pool their expertise, your ELs’ language development and content mastery will improve exponentially. Just ask the tens of thousands of Collaboration and Co-Teaching users and now, a new generation of educators, thanks to this all-new second edition: Collaborating for English Learners.

Zur Beerdigung ihrer Großmutter kehrt Hazel widerwillig in die Kleinstadt zurück, aus der sie überstürzt geflohen ist. Denn niemand sollte je erfahren, wie sehr Hazel ihren Pflegebruder Derek geliebt hatte und dass er ihr Herz brach, ohne es zu wissen. Da hilft es nicht gerade, was ihr und ihren Pflegegeschwistern bei der Testamentseröffnung verkündet wird: Alle zusammen sollen eine alte Villa der Großmutter erben und diese zu einem Hotel umbauen.

Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. This audiobook will help any customer-facing organization deliver better customer experiences, save money, and increase revenue. Veteran customer service experts Bill Price and David Jaffe, coauthors of the best seller The Best Service Is No Service, explain how organizations can design products, sales, and support so that customer effort is reduced or, better still, removed.

Hanna fehlt ein Jahr ihres Lebens, das noch immer einen Schatten auf ihre Gegenwart wirft. All ihre Träume scheinen unmöglich: mit ihrer Stimme Geld zu verdienen, zu reisen, ein freies Leben zu leben. Als sie Sawyer kennenlernt, der ein Pub in Liverpool besitzt und ihr anbietet, dort zu singen, ergreift sie diese Chance nur zögerlich. Denn in Sawyers Nähe fühlen sich ihre Probleme weit weg an. Und Hanna darf nicht unvorsichtig werden. Zu groß ist das Risiko, dass ihre Vergangenheit sie einholt...

"Day One culture" is a start-up mentality that gives leaders the ability to fight challenges, embrace change, employ quick decision-making, innovate, and most importantly, develop a healthy obsession with customers. Using the mantra and example of technology giant Amazon, Valrie Grant shows start-up leaders how they can develop their own Day One culture in their organization, no matter the size or industry.

Nach dem Jahreswechsel ist Conni verblüfft: Überall liegt Müll! Feuerwerkreste, Flaschen, Zigarettenkippen - das ist so eklig. Sogar im Garten der Kita finden Conni und ihre Freundinnen und Freunde Müll. Schnell beschließen sie, etwas dagegen zu tun. Ihre Erzieherin Hanne unterstützt sie dabei. Die Kinder erfahren, wie Müll entsteht, wie sie ihn vermeiden und richtig entsorgen können und warum Plastik besonders problematisch ist.

Nearly all of today’s major innovation workshops and programs call on organizations to drive innovation. What they miss is that innovation comes from the personal creativity of individuals. And creativity doesn’t require an advanced education or technical skills. All employees can be creative. Often, all they lack is a fitting mindset and the right skills.

Organizations now need to attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. According to management and global leadership specialist Maya Hu-Chan, the concept of “saving face” can help any leader preserve dignity and create more empathetic cross-cultural relationships. “Face” represents one’s self-esteem, self-worth, identity, reputation, status, pride, and dignity.

Dynamic Reteaming shares real stories of how successful software companies have thrived through changing their teams as opposed to keeping them the same. Team change will happen whether we like it or not. People will come and go from our teams. Our companies might double in size or even get acquired. We can catalyze team change to reduce the risk of attrition, learning and career stagnation, and the development of knowledge silos. Dynamic Reteaming describes practices for effective reteaming as well as anti-patterns.

Positive leaders are able to dramatically expand their people’s - and their own - capacity for excellence. And they accomplish this without enormous expenditures or huge heroic gestures. The authors show that, like the butterfly in Brazil whose flapping wings create a typhoon in Texas, you can create profound positive change in your organization through simple actions and attitude shifts.

Change is difficult but essential - Esther Derby offers seven guidelines for change by attraction, an approach that draws people into the process so that instead of resisting change, they embrace it. Even if you don’t have change management in your job description, your job involves change. Change is a given as modern organizations respond to market and technology advances, make improvements, and evolve practices...Esther Derby offers change by attraction, an approach that is adaptive and responsive and engages people in learning, evolving, and owning the new way.