Résultats de "Kerry" dans Toutes les catégories

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

Pre-order the sequel to Kindle bestseller The Bookshop of Secrets now! Filled with Kerry's signature warmth and page-turning storytelling, lose yourself in the forgotten library, hidden amongst the sprawling streets of Paris. ***** Praise for Kerry Barrett 'A delicious Art Deco novel with a...

When DS Richie Juno is killed in a hit-and-run, Superintendent Knightly suspects corruption inside the National Crime Agency. Someone on the NCA's Organized Crime Task Force is leaking information to the gangs they are meant to stop. Still recovering from surgery, DS Philip Cryer is sent undercover to learn the truth. With his eidetic memory and sharp instincts, he's the perfect man for the job—if he can stay hidden long enough to expose the traitor. With DCI David Jones providing support from the sidelines, Cryer enters a world where loyalty is fragile, and every move could be his last.

When fourteen-year-old Hollie Jardine disappears on her way home from school, DCI David Jones must determine whether she ran away or was abducted. Instinct tells him the clock is ticking, and every minute lost could mean the difference between life and death. Entries in Hollie’s diary mention a mysterious older man known only as "E." With nothing else to go on, Jones and his colleague, DC Alexandra Olganski, follow a trail that leads from the West Midlands to rural France, uncovering a web of predatory lies and long-buried crimes.

When fugitive Ryan Kaine asks DCI David Jones to reopen the case against a missing prisoner who escaped from custody, Jones is intrigued to know more. Melanie Archer was awaiting trial for the murder of her husband when she disappeared without a trace. Kaine knows where she is but he's also confident that she isn't a killer. Jame Archer, multi-millionaire and invalid, drowned in his hydrotherapy pool in suspicious circumstances. The Archers' marriage was far from a happy one and Melanie certainly had a motive: get rid of an abusive husband and get rich in the process.

From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.

The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.

It's the end of the roaring twenties, and the exuberant and Honourable Phryne Fisher is dancing and gaming with gay abandon. But she becomes bored with London and the endless round of parties. In search of excitement, she sets her sights on a spot of detective work in Melbourne, Australia. And so mystery and the beautiful Russian dancer, Sasha de Lisse, appear in her life. From then on it's all cocaine and communism until her adventure reaches its steamy end in the Turkish baths of Little Lonsdale Street.

What could go right with a social worker Daddy and an injured boy? As a social worker on Almstead Island, I've come to understand the hidden battles people face. But seeing Beckett injured shook me. Behind his tough exterior, there's a vulnerability that tugs at my heartstrings.

The glorious Phryne Fisher returns to the spotlight in her seventh adventure. Fisher is an independent, unconventional PI with competence, unflappability and flamboyance in equal measures.

Running late to the Hinkler gala performance of Gilbert and Sullivan's Ruddigore, she meets some thugs in a dark alley and handles them convincingly before they can ruin her silver dress.

Melbourne, Australia, 1929. The year starts off for glamorous private investigator Phryne Fisher with a rather trying heat wave and more mysteries than you could prod a parasol at. Simultaneously investigating the apparent suicide death of a man on St Kilda beach and trying to find a lost, illegimate child who could be heir to a wealthy old woman's fortune, Phryne needs all her wits about her, particularly when she has to tangle with a group of thoroughly unpleasant Bright Young Things.

Phryne Fisher, scented and surprisingly ruthless, is not one to let sleuthing a horrific crime get in the way of an elegant dalliance. The redoubtable Phryne Fisher is holidaying at Cave House, a Gothic mansion in the heart of the Victorian mountain country. But the peaceful country surroundings mask danger. Her host is receiving death threats, lethal traps are set without explanation around the house and the parlour maid is found strangled to death.

A psychologist and bestselling author redefines love and sex addiction as a spectrum disorder, and offers a new approach for healing. For anyone who has wondered Why does everyone else seem to be able to make romantic relationships work, and I can’t? What’s wrong with me? Why is love so hard?...

In Sales Magic, you'll discover how to actually double your sales volume by combining powerful selling techniques with cutting-edge psychology. Sales Magic introduces you to an entirely different system of selling, fully based on trust.

It's no secret that teamwork and collaboration are essential to every healthy workplace. Disappointments, missed deadlines, and bad behavior not only cause stress for others but can also reduce organizational efficiency by up to fifty percent and damage trust and relationships. Crucial Accountability provides a proven framework to address these challenges constructively and respectfully, strengthening both relationships and results.

Miss Phryne Fisher is up to her stunning green eyes in intriguing crime in each of these entertaining, fun and compulsively listenable stories. With the ever-loyal Dot, the ingenious Mr Butler and all of Phryne's friends and household, the action is as fast as Phryne's wit and logic.

Being a super genius should make life a sleigh ride, not a snowstorm. Jakob’s entire life has been defined by his oversized brain. When he finally breaks out of the ivory tower he’s been kept in, Jakob has plans to do all the things he’s been told are beneath his intellect. Step one? Deck the halls with his very first Christmas tree. He doesn’t expect to meet his future Daddy on the side of the road, but there’s no arguing with the magic of the holidays.

Don't miss the third instalment of the DI Fraser Brodie series as he and his team solve their next gripping case in the Scottish Isles!

Lara's life looks perfect on the surface. Gorgeous doting husband Massimo, sweet little son Sandro and the perfect home. Lara knows something about Massimo. Something she can't tell anyone else or everything Massimo has worked so hard for will be destroyed: his job, their reputation, their son. This secret is keeping Lara a prisoner in her marriage. Maggie is married to Massimo's brother Nico. She knows all of Nico's darkest secrets - or so she thinks. The one day she discovers a letter in the attic....

As a child, Vicky Hall never had the sort of family she wanted. The least important person in her new step-family, ignored by her mother in favour of her two younger half siblings, Vicky was always an afterthought. Sitting alone at her graduation ceremony at the age of 21, she vows to create her own family and her own life, one which is full of the love and attention she has always craved.