Résultats lu par "A.R. Thorne" dans Toutes les catégories

A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience for Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises.

Decision at Sea is a powerful and illuminating look at pivotal moments in the history of the Navy and of the United States. It is also a compelling study of the unchanging demands of leadership at sea, where commanders must make rapid decisions in the heat of battle with lives - and the fate of nations - hanging in the balance.

Packed with real-life examples, new research, and solutions that you can introduce to your own schools, students, and communities, Whole shows us how to move schools from the age of stress and insecurity to an age of true educational flourishing.

Author David Deamer addresses questions that are the cutting edge of research on the origin of life. In Assembling Life, he provides an overview of conditions on the early Earth four billion years ago and explains why freshwater hot springs are a plausible alternative to salty seawater as a site where life can begin.

Higher education has seen better days. Harsh budget cuts, the precarious nature of employment in college teaching, and political hostility to the entire enterprise of education have made for an increasingly fraught landscape. Radical Hope is an ambitious response to this state of affairs, at once political and practical - the work of an activist, teacher, and public intellectual grappling with some of the most pressing topics at the intersection of higher education and social justice.

Trapped waist-deep in a flooded tunnel, Casidhe faces a new threat when Cathbad finds her, forcing her to gamble with her unpredictable sword. After Skarde attacked the gryphon village, a furious Daegan is no longer willing to show mercy to ice dragon shifters. Quinn, Reese, and the Beladors go after the demon-maker flooding Atlanta with predators, which backfires when Reese is faced with an unimaginable choice. Adrianna tries to work with Sen to escape their imprisonment, but he snubs her offer a moment before he shouldn’t have.

Faced with losing the only grimoire volume Daegan has or turning his back on Casidhe, he makes a surprising choice. Time is literally running out of an hourglass for Casidhe to prove her value to Queen Maeve or face never leaving TÅμr Medb, but to hand the crazy queen a grimoire volume would destroy humans and nonhumans. Reese finds a place to stay away from those she cares for in Atlanta while hunting the origin of demons flooding the city, but she’s not as adept at hiding as she thinks.

Casidhe discovers she doesn’t know Daegan at all. While Daegan battles to survive a satyr attack, a preternatural being offers him a chance to live, but at a price only a dying man would take. Reese is blindsided by the one person she thought she could depend upon at her worst moment. Atlanta is overrun by demons being created by an unknown supernatural with a hidden agenda, and Daegan’s time to save three Beladors facing execution by a VIPER Tribunal runs out.

Atlanta hovers on the edge of chaos and pandemonium as rumors fly about supernatural beings living among humans. Deadly preternatural predators have been held in check for many years by the most formidable pantheons. One angry being has accessed majik of an ancient grimoire to release abominations capable of taking down the most powerful of humanity’s supernatural protectors.

Daegan is running out of time to find the destructive dragon impersonating him and the woman who claims to be the Treoir family squire, but Casidhe has no intention of being caught. She’s racing to find her best friend, believed captured by a deadly being. With Atlanta reeling from supernaturals being revealed, the Beladors are battling to protect humans while losing their own to Imortiks possessing any warm body, human or nonhuman. Hunting answers in Ireland lands Tristan somewhere he quickly realizes epitomizes a fate worse than death.

While the Imortik venom continues to drain Daegan, his dragon confronts the dragon pretending to be his who wants Daegan dead. Casidhe finds a lead on a grimoire volume without Daegan around to stop her from a decision that turns out nothing like she expects. Tristan pays a heavy price for trying to escape spelled manacles. Atlanta is invaded by an influx of demons being driven by an unknown player while VIPER headquarters is attacked, resulting in a dangerous backlash from Tribunal deities.

Leading from the Middle delivers an insightful and practical guide for the backbone of an organization: those who have a boss and are a boss and must lead from the messy middle. Accomplished author and former P&G executive Scott Mautz walks listeners through the unique challenges facing these managers, and the mindset and skill set necessary for managing up and down and influencing what happens across the organization.

Based on a review of research literature from sociology, organizational psychology, and behavioral economics, this audiobook develops a theory of consent generation and distinguishes three groups of consent-producing mechanisms: socialization, incentive mechanisms, and participation and interest representation.

Dr. Michel Cohen, named by the New York Post as the hip, "must-have" pediatrician, has an important message for parents: Don't worry so much. In an easy-reference alphabetical format, The New Basics clearly lays out the concerns you may face as a parent and explains how to solve them - without fuss, without stress, and without harming your child by using unnecessary medicines or interventions.

In this provocative book, Jonathan Rothwell draws on the latest empirical evidence from across the social sciences to demonstrate how rich democracies have allowed racial politics and the interests of those at the top to subordinate justice. He looks at the rise of nationalism in Europe and the United States, revealing how this trend overlaps with racial prejudice and is related to mounting frustration with a political status quo that thrives on income inequality and inefficient markets. But economic differences are by no means inevitable.

"There is not a single American awake to the world who is comfortable with the way things are." So begins Lawrence Lessig's sweeping indictment of contemporary American institutions and the corruption that besets them. We can all see it - from the selling of Congress to special interests to the corporate capture of the academy. Something is wrong. It's getting worse.

In today's ultra-polarized and highly partisan political environment, Welfare for the Rich is one of the rare books written to appeal to engaged and open-minded citizens from across the political spectrum. Welfare for the Rich is the first book to describe and analyze the many ways that federal and state governments provide handouts - subsidies, grants, tax credits, loan guarantees, price supports, and many other payouts - to millionaires, billionaires, and the companies they own and run.

Leadership is all about others - inspiring them to believe, then enabling that belief to become reality. That's the essence of Leadership U: it starts with U but it's not about U. Those timeless words are timelier than ever today, as leaders look to accelerate through the crisis curve. As author Gary Burnison observes, "There will likely be more change in the next two years than we have seen in the last 20." Now, in Leadership U, Burnison lays out a framework - his Six Degrees of Leadership - to show leaders how to create change.

With all the technological and economic shifts leading to significant change in the world of retailing, it's important to understand what really works - as well as what really doesn't - in the current retail selling environment. Surviving and thriving in this market means not just meeting, but exceeding, customer expectations. In this book, you learn what makes that possible: a nurturing relationship...combined with a tested, repeatable, zero-pressure sales process.

As a manager, you tend to walk a tightrope with executives on one side and employees on the other. But while managing personalities, team dynamics, and company culture aren't your only responsibilities, they are vital to the well-being of any company. To help you boost productivity and find the right management style for you, the staff of Entrepreneur helps you tap into the expertise of over 20 contributors and learn how to: delegate the right jobs to the right people; decentralize management and boost employee productivity; promote accountability; and much more.