Résultats lu par "Bruce Mann" dans Toutes les catégories

If there's anything the recession of 2009 taught us, it was the importance of investing in our customers, but when was this any different? So says Joseph Jaffe, best-selling author of Life After the 30-Second Spot and Join the Conversation, and a leading expert and thought leader on new media and social media. In most businesses, it costs roughly five-to-10 times more to acquire a new customer than it does to retain an existing one, and yet companies continue to disproportionately spend their budgets into the "wrong" end of the funnel the mass media or awareness side.

Developing and coaching the sales team by sitting in on their sales calls is one of the best ROI opportunities open to any organization, large or small. This book shows managers how to use these "ride-along" sessions - whether in-person or digital - to make the sales team more efficient and productive.

Humans are hard-wired for collaboration, and new technologies of communication act as a super-amplifier of our natural collaborative mindset. This volume in the MIT Press Essential Knowledge series examines the emergence of a new kind of social collaboration enabled by networked technologies. This new collaborative society might be characterized as a series of services and startups that enable peer-to-peer exchanges and interactions though technology.

Leadership Results explores the fall of traditional leadership thinking and the struggling multibillion-dollar leadership development industry that is failing to deliver results, and explains the mindset, skills, ways of being, and methods that will get results in the evolving paradigm. The Leadership Results model is practical and predictive, providing a way forward for companies seeking to build sustainable leadership capacity, develop individual leaders, boost employee engagement, and deliver breakthrough results through shared and collective leadership.

The stunning finale of the epic fantasy duology from New York Times bestselling author Beth Revis. Alchemy student turned necromancer Nedra Brysstain has made a life-changing decision to embrace the darkness--but can the boy who loves her bring her back to the light before she pays the ultimate...

A young alchemist turns to dark magic when a deadly plague sweeps through her homeland in this epic fantasy from New York Times bestselling author Beth Revis. Seventeen-year-old Nedra Brysstain leaves her home in the rural, northern territories of Lunar Island to attend the prestigious Yugen...

By AD 100, all the original disciples had died and a new generation of preachers, teachers, and scholars had taken on the responsibility to preach, teach, and interpret the Scriptures. These men have become known as the church fathers. But who were they? When and where did they live? And, most importantly, what did they teach about how to read and understand the Bible?

God uses his people to accomplish his work through his word. Every Bible teacher―from pastors and small-group leaders to Sunday school volunteers―has the task and privilege of rightly handling the revelation God has given. To do this effectively, they need to make Scripture the driving force of their preaching. In this convenient handbook, David J. Jackman offers listeners the basic principles of biblical exposition that will equip them to faithfully study, prepare, and deliver sermons and Bible talks.

On 21 June 1941, assigned to Luftwaffe bomber wing Kampfgeschwader 53, the twenty-three-year-old Arnold Döring took off to fly his first mission against the Soviet Union on the Eastern Front. From that day, he kept a diary describing his operations in vivid detail. These diaries, here translated into English for the first time, give a unique perspective on the action on the Eastern Front, from the point of view of a bomber pilot.

When does the sales process really begin? Some say that sales starts at the very first "hello". Everything before that first critical opening word, these people say, is marketing; everything after that is sales. Others say that the real work of sales doesn't begin till the prospect first says, "No". "Otherwise", they insist, "it's just order-taking". Antonio Garrido's Asking Questions the Sandler Way rejects both of those answers. It holds that selling begins when you start asking good questions.

Engineering Hitler's Downfall features numerous inventions such as the decoding machines developed at Bletchley Park; the hand-held mine detectors that cleared pathways through enemy minefields, firstly at the Battle of el Alamein but also in most subsequent actions; the newly-located factories and tanks that enabled the Russians to repulse the German invasion; the escort carriers and long range aircraft that enabled U-boats to be attacked in the mid-Atlantic; and the 4000 plus Bailey bridges that allowed narrow ravines and rivers as wide as the Rhine to be crossed.

"God continues to speak today," says renowned French Jesuit writer Jean-Pierre de Caussade. Yet de Caussade explains that He doesn't always speak in ways we expect. His will isn't always revealed to us in a broad vision for our lives or overt direction. His voice and His will can be discovered in our everyday world as we give our lives to Him in complete trust and allow Him to work out His purposes for us.

The Economics of Poverty reviews critically past and present debates on poverty, spanning both rich and poor countries. The book provides an accessible new synthesis of current economic thinking on key questions: How is poverty measured? How much poverty is there? Why does poverty exist, and is it inevitable? What can be done to reduce poverty? Can it even be eliminated? The book does not assume that listeners know economics already.

A prismatic mind-bending epic about the splintering of a family into different worlds Everyone had been survived into different futures and I would never see any of them again. I could sense this. I would hear them in their separate rooms, within their separate lives, but I would not be able to...

Sergei managed to lay his hands on the Divine Avatar of Savior, which brings with it the kinds of new abilities other players can only dream of. Still, it's not the right moment to relax and go with the flow. Two of his friends have been captured; the third one is being kept hostage while Sergei is forced to procure the Elixir of Power.

In the century since Rome's defeat of the Seleucid Empire in the 180s BC, the East was dominated by the rise of new empires: Parthia, Armenia, and Pontus, each vying to recreate the glories of the Persian Empire. By the 80s BC, the Pontic Empire of Mithridates had grown so bold that it invaded and annexed the whole of Rome's eastern empire and occupied Greece itself. But as Rome emerged from the devastating effects of the First Civil War, a new breed of general emerged with it, eager to re-assert Roman military dominance and carve out a fresh empire in the east.

Matthew Mills uncovers and draws together vibrant contributions to Marian doctrine and devotion by some of those then living in England under the sixth-century Rule of St. Benedict: the Benedictines and their successors, the Cistercians. In a thematic unfolding of Mary's life and identity, a picture emerges of a Mariology shaped by the constant of monastic liturgy, anchored in the biblical and patristic wisdom cherished and transmitted by the Venerable Bede, and animated by love. Towering figures are also placed within a wider landscape alongside lesser known but still significant others.

My name resounds across the Universe, attracting lots of unwelcome attention. I am the Unconquerable. The Demi God. The Death Bringer. And strangely enough, now that I am at my strongest, many Players seek to test my limits.

Sergei's dark avatar has helped him to defeat humanity's enemies. He's now one of the most powerful Seekers around: his victorious reputation precedes him. So several of his Cesspit-based peers force him to set off in search of a powerful artifact whose purpose remains a dark secret.

The legendary seal which was keeping the Horsemen of the Apocalypse under lock and key has been broken. Planet Earth is engulfed in a surge of natural disasters which have already claimed thousands of lives. While Sergei is getting ready to fight back, traveling across worlds to learn archery from the powerful giant Vill, the horsemen's minions also come awake, ready to take on the mythical Guards of the Interworld Network in the name of their dreadful masters.