Résultats lu par "Sean Pratt" dans Toutes les catégories

While employees may possess the knowledge and skills to do their jobs, they are unaware of what best-selling customer service author Steve Curtin calls job purpose: how their specific tasks contribute to the organization’s reason for being. They understand what to do and how to do it, but not why they do it. Curtin offers a fresh tool to overcome this challenge. Instead of just having assignments to work on, they now have a purpose to work toward. Service quality goes from transactional to exceptional.

In World War II, over 12,000 Protestant ministers, Catholic priests, and Jewish rabbis left the safety of home to join the Chaplain Corps, following the armed forces into battle across Europe, Asia, North Africa, and the high seas. They were officers who displayed uncommon courage and sacrifice...

From the stars of the Netflix documentary Life in the Doghouse and founders of one of the most recognized rescue organizations in the world, the poignant story of how Danny and Ron found each other during a time they each needed rescuing, and how they transformed their home into a haven for dogs...

He started his life out in the shadows of the steel mills in Gary, Indiana. Instead of home or school being his safe places to learn and grow, Tom Pado found his own ways of learning. All the adventures led him into a life of excitement and success as he pioneered the offshore remotely operated vehicle (ROV) industry for deep-sea oil drilling. His ideas powered the industry that powers the world. In Damn the Pressure, Full Speed Ahead, Pado shares the story of how he made his way across the globe and built a multimillion-dollar company that has truly altered the world.

America’s most popular progressive radio host and New York Times best-selling author Thom Hartmann reveals how the government and corporate America misuse our personal data and shows how we can reclaim our privacy. Most Americans are worried about how companies like Facebook invade their privacy and harvest their data, but many people don’t fully understand the details of how their information is being adapted and misused. Thom Hartmann reveals exactly how the government and corporations are tracking our every online move and using our data.

Pastor and New York Times bestselling author Timothy Keller outlines the reasons why forgiveness has to be a central part of everyone’s lives. Forgiving anyone in a meaningful way is one of the hardest things a person has to do. If you do not, resentment and vengeance begin to consume you. It...

The Capitalist and the Activist offers an engaging and thoughtful look at the new reality of corporate social activism - its driving forces, promises and perils, and implications for our businesses and personal lives. Weaving deep research and fascinating stories that span business, entertainment, history, science, and politics, Tom Lin provides an insightful road map for how society arrived here and a practical compass for moving forward.

Author and world-renowned restaurant coach Donald Burns brings his straightforward advice on how to get the restaurant you want. His knowledge in running a restaurant not only comes from his technical skills, but also his nearly four decades of real-life restaurant experience as a restaurateur and working with celebrity chef Wolfgang Puck. Your Restaurant STILL Sucks! is not your usual guide on how to run a restaurant. Instead, it will challenge you to rethink the way you look at how you run your restaurant. This book is for those who want a better restaurant and a better life.

Off Our Chests recounts the story of Liza and John’s experience with her diagnosis and treatment. Written in alternating voices, Liza details her treatment and the complex decisions she had to make throughout her course of chemotherapy and radiation, including clinical trial participation and an elective double mastectomy, with the added complexity of being treated at the cancer center of which John was the chief of hematology and oncology and dealing with the emotional impact of knowing she may die as a young woman with young children.

In Digital Prospecting, Mike Jones and Ken Guest offer a proven, battle-tested process for an integrated 21st century prospecting system that leverages today's social technologies. The book outlines the most effective ways to prospect using email and social selling interactions as the initial point of contact with the prospect. The process it offers is not meant to replace cold calls. It's meant only to give you the tools you need to evaluate which method makes the most sense, given your unique situation.

Leadership is a very different skill from day-to-day management. This is because leadership is focused on the business, whereas management is devoted to solving problems that arise in the business. That may seem to suggest that leadership is the easier of the two paths, but the truth is that leadership is far harder for many people, because it is less tactical. Not all sales managers are sales leaders, but sales managers can learn to be sales leaders.

Bestselling author Douglas Century reveals the untold story of the epic rise and fall of Boris Nayfeld, also known as Biba, one of the most notorious Russian mob bosses of our era. Boris Nayfeld, a.k.a. “Biba,” is the last living boss of the old-school Russian mob in America, and he’s...

In this riveting spiritual memoir, the writer, scholar, and commentator tells the story of his struggles with mental illness, explores the void between the Christian faith and scientific treatment, and forges a path toward reconciling these divergent worlds. For years, Charles Marsh suffered...

I created this for restaurant owners, operators, and culinary professionals who want a strategy to get the most from themselves and maximize their day. In nearly four decades in the restaurant industry, I have been fortunate to have worked side by side with James Beard Award-winning chefs and restaurateurs. There are patterns to how successful people think and the habits they’ve embraced to get the most from themselves. I am going to share those habits with you in Outstanding Mindset.

With the horrific failure rates of restaurants, how can you ensure yours will not only survive but grow and thrive? If your restaurant sucks, it is because you suck at running it; 100 percent. Donald Burns, author of Your Restaurant Sucks has created a methodology and mindset honed from his Special Operations training in the US Air Force. As a Pararescueman, his training developed a keen sense of purposeful and fast decision making. In the military, he learned the phrase, "embrace the suck".

Popular progressive radio host and New York Times best-selling author Thom Hartmann reveals how and why attempts to establish affordable universal healthcare in the United States have been thwarted and what we can do to finally make it a reality.

Some of the best-known and most influential pieces of crime fiction have been from African American writers. Be it Walter Mosley's great Detective Easy Rawlins, or the mean streets of Harlem at the hands of Chester Himes, the stories and characters in this anthology have shaped the mystery genre with their own unique viewpoints and styles. Contributors to the collection include Robert Greer, Chester Himes, Walter Mosley, Cary Phillips, Frankie Bailey, and Richard Wright.

This book is about one of the most important factors that leads to spectacular performance in organizations. Kim Cameron, a true pioneer in the study of positive leadership, offers validated scientific evidence that all individuals are inherently attracted to and flourish in the presence of positive energy.

Two experienced and visionary authors show how institutions and individuals can go beyond conventional and sustainable investing to address complex problems such as income inequality and climate change on a deep, systemic level. It’s time for a new way to think about investing, one that can contend with the complex challenges we face in the 21st century. This audiobook is for those investors who believe in that transition. They may be institutions, large or small, concerned about the long-term stability of the environment and society.

Scientists have shown bilingualism to be brain-changing. It can also be life-changing. In America's Bilingual Century, author Steve Leveen takes you on a journey of reinvention - of yourself, your children, and the country - that takes place when we embrace bilingualism. Based on a decade of research and hundreds of interviews with experts and successful bilinguals, Steve found that a new America is emerging: One where more and more people are speaking English and another language.