Cover of /integrated

/integrated

/integrated

By: Jared Lesar
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A podcast about partnerships in insurance distribution -> why do insurance partnerships matter? In the insurance ecosystem, the customers of insurers are the end-policyholder but also MGAs and intermediaries and distribution partners. The customers of MGAs, intermediaries and distribution partners are the end-policyholder. Orchestrating these relationships (partnerships) involves a high degree of coordination, but also deep integration at different levels:

  • The relationship between partners (insurers, MGAs, distribution partners) and the technology they use to run their businesses (technical, systems integrations)
  • The relationship between product and the transactions it lives inside (product and commercial integrations)
  • The technical and human relationships offered by Root’s ‘integrated’ brand of partnership (human integrations)
© 2026 /integrated Art
Episodes
  • Why Insurance Growth is about Culture, Not Capital | Herman Schoeman

    Why Insurance Growth is about Culture, Not Capital | Herman Schoeman
    12 Oct 2026

    Insurance distribution is being rewritten by alignment. Herman Schoeman reveals why the winning partnerships are not built on tech alone, but on shared purpose, the right commercial model, and a culture that can actually change.

    Jared Lesar, Root COO, sits down with Herman Schoeman, Head of Strategic and New Market Development at Guardrisk, to unpack the real forces behind successful embedded and affinity insurance. From Guardrisk’s strong results to the deeper operating model that powers more than 200 insurance facilities, Herman explains why technology is only effective when the people, incentives, and execution culture are already in place.
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    36 min
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