We’ve said before that we’d never dedicate an episode to consultations because we thought our stance was obvious: we don’t do them. But after hearing from countless custom clothiers who hate consultations yet feel trapped into offering them, we realized this conversation was overdue. In this episode, we talk about why we refuse to spend our time convincing prospects to buy, how we create trust and pre-qualify clients before they ever walk through the door, and why losing an appointment can actually be a win. If you’re tired of showing up, giving away your expertise, and wondering whether you’ll get paid at the end, this episode is your permission slip to change the way you do business.

Highlights

01:54 - Why we refuse to believe consultations are necessary to sell custom clothing.

05:17 - Building a relationship vs. being the expert who meets people's needs.

07:50 - Why our best client relationships start with established trust, not an in-depth consultation.

09:00 - How consultations can trap you into selling your lowest-priced option to people who are still shopping around.

13:42 - How we pre-qualify clients before the appointment without ever sitting down for a consultation.

17:33 - What to do when a tire-kicker slips through your pre-qualification process.

20:02 - Why a canceled appointment can be far better than spending hours with someone who was never ready to buy.

23:04 - Would you go to work if your boss told you there was a chance you wouldn’t get paid?

26:43 - What a “free” consultation actually costs you once you count your time, expenses, and expertise.

31:24 - Why requiring commitment before the appointment leads to predictability, less stress, and clients who are willing to buy more.

Resources + Links
Apply for Luxury Clothier Collective Mastermind HERE
More resources for custom clothiers HERE
Watch on Youtube

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Appointment Only in IG: @appointmentonlypod