In a world where human error is often blamed for failures, what if the real issue lies in the design itself? In this eye-opening episode of The Briefing Room, host Karl sits down with seasoned human factors expert Liz Hecht to explore the critical intersection of human behaviour and system design. Discover why integrating human factors from the outset is not just beneficial but essential for preventing costly mistakes and enhancing decision-making in high-stakes environments.

Liz brings over 20 years of experience in human factors design, sharing her insights on how thoughtful design can shield users from errors and improve operational efficiency. From evaluating the usability of medical devices to understanding the implications of design choices in military equipment, Liz reveals the intricate layers of human factors that can make or break a system. You’ll learn how seemingly minor design oversights can lead to catastrophic outcomes, and why organizations often overlook the value of human factors until it’s too late.

Perfect for engineers, designers, project managers, and anyone interested in improving systems for human use, this conversation is essential listening for those who want to create safer, more efficient environments. Tune in and learn how to transform your approach to design by putting people first, because when we understand human behaviour, we can create systems that truly work.

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