Netalie Nadivi, Vice President of Strategy and Corporate Development at TailorMed, works on the barriers that stop patients from starting and staying on therapy. Netalie explains how financial toxicity quietly derails treatment, and what infusion centers can do to catch affordability problems before the first appointment.

A few highlights from the conversation:

• Why financial toxicity reaches well beyond oncology into any high cost, high complexity therapy.
• What affordability trouble looks like in a center, from an insured patient who cannot cover the balance to one weighing therapy against a mortgage payment.
• How the integration brings more than 6,000 assistance programs into the WeInfuse workflow, including manufacturer copay, foundation, free drug, bridge, and social determinants of health programs.
• Real time monitoring that moves a patient from a free drug program to a foundation the moment one opens, which can translate into millions of dollars for a practice.
• TailorMed Complete, the tech enabled service that pairs financial navigators with the platform when a practice has no capacity to work it in house.

Handle affordability upstream, well before the patient reaches the chair, and the right outcome for the patient becomes the right outcome for the practice.

Tracy Torgerson, Vice President of Infusion Services at Articularis Healthcare Group, leads infusion for a rheumatology group supporting independent practices across more than 28 locations. Tracy explains why profitability never happens by accident, and how dependable, repeatable processes let you catch a variation before it costs you money. A few highlights from the conversation: * Why she compares operations to a family recipe, and how everyone at the table knows when someone changes it. * The key performance indicators she watches most closely, including referral to chair time and how much inventory is sitting on the shelf. * How a 10 percent growth goal turned into a 20 percent increase across the system in nine months. * Her rule for scaling across many sites: standardize the process, not the personality. * Two principles for everyday compliance, and why she calls a near miss a good catch. Know your numbers, know your capacity, and follow your recipe to turn predictability into profitability.

In this episode, we talk with Josh Prati, President and CEO at Right Way Medical. Right Way Medical is a specialty IV distributor that supplies infusion pumps, disposables, and biomedical services to providers nationwide from six locations across the country. Josh shares how he built the company from a six-foot coffee table in his garage, what separates a dependable supply partner from a vendor, and why most centers should think hard before buying pumps outright instead of renting. He also covers the five expenses every new center has to plan for, why a good distributor sells to your need and not their agenda, and how Right Way Medical's Distributor Connect partnership with WeInfuse lets operators order supplies and gain asset tracking visibility without leaving the platform. Learn more about Right Way Medical at https://rightwaymed.com.