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Trending Chats

Trending Chats

De : SAP Australia and New Zealand
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Say goodbye to long podcasts and hello to quick, engaging episodes that deliver powerful insights in just 2-3 minutes. Led by SAP experts, customers, and partners, Trending Chats brings you concise, actionable discussions designed to help your organisation thrive. Perfect for when you’re on the go—whether commuting, waiting for your coffee, or simply in need of a quick knowledge boost. Hosted by SAP ANZ, Trending Chats offers you the insights you need to bring out your best.SAP Australia and New Zealand Economie
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    Épisodes
    • AGIG's CX Transformation With DXC Technology
      Dec 12 2025

      Australian Gas Infrastructure Group (AGIG) is redefining what it means to put customers first, especially those who need support the most. In this episode of Trending Chats, we speak with Monther Alnababeth, Senior Project Manager at AGIG, about their recent customer experience transformation and how technology, empathy, and smarter processes are helping them better serve vulnerable communities. Tune in to hear the lessons, challenges, and insights behind AGIG’s journey to more connected and compassionate service.

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      4 min
    • Power of Unified Data with Claudia Huynh
      Sep 24 2025

      In this episode, Claudia Huynh, Customer Advisor at SAP, steps into the role of a Head of Retail Operations to reveal the hidden costs of disconnected data—and why unifying retail data is no longer optional. Learn how breaking silos and enabling smarter, AI-driven insights can help retailers move from reactive firefighting to proactive, predictive growth.


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      4 min
    • Mastering the Master Data with Matthew Phu
      Sep 24 2025

      In this episode, we uncover why master data is the secret growth enabler retailers can’t afford to ignore. Join Matthew Phu, CEO of SimpleMDG, as he explores how clean, trusted data reduces costly errors, powers AI, and fuels agility. Discover why data ownership, smart guardrails, and a growth-first mindset turn master data into your ultimate competitive edge.


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      3 min
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