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The MSP Zone

The MSP Zone

De : Charles Weaver
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 Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.Charles Weaver
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    Épisodes
    • The Ethics of MSP Agreements: Insights from an MSP Owner

      The Ethics of MSP Agreements: Insights from an MSP Owner
      Oct 6 2025
      Join Charles Weaver as he sits down with Neil Holme, CEO and founder of Impact Business Technology, to explore the intricacies of managed service provider (MSP) contracts. In this episode, they discuss the ethical considerations and challenges surrounding MSP agreements, including the impact of contractual clauses on customer retention and the balance between business needs and ethical practices. Neil shares his insights on the importance of transparent communication and the evolving landscape of MSP services. Tune in to gain a deeper understanding of how MSPs can navigate these complex issues while maintaining strong customer relationships.
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      34 min
    • Identity as the New Perimeter: A Conversation with Dor Eisner

      Identity as the New Perimeter: A Conversation with Dor Eisner
      Sep 30 2025
      In this episode of MSP Zone, Charles Weaver sits down with Dor Eisner, CEO and co-founder of Guardz, to explore the evolving landscape of cybersecurity. They delve into the critical role of identity access management as the new frontier for cyber threats, the challenges faced by MSPs in adapting to these changes, and the transformative potential of AI in managed services. Discover how small and medium-sized businesses can navigate these complexities and why embracing innovative security solutions is essential for future success.
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      28 min
    • Life on the MSP Road - Feedback from Inspire and MSP Summit

      Life on the MSP Road - Feedback from Inspire and MSP Summit
      Sep 22 2025
      Join Charles Weaver as he delves into the evolving landscape of Managed Service Providers (MSPs). In this episode, Charles discusses the pressing need for MSPs to mature and adapt, highlighting the challenges of low profit margins and the importance of certification. He shares insights from recent industry events, exploring themes like artificial intelligence, compliance, and succession planning. Tune in to discover how MSPs can bridge the gap to scalability and profitability, and why the time has come for a new era in managed services.
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      27 min
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