This episode shares Stella’s personal family journey with community palliative care as they supported her father at home. It highlights the compassionate care, practical support, and dignity the team provided, and how those acts of kindness helped the whole family, including the children.

Stella reflects on grief, gratitude, and creating community spaces for mourning, including her writing and local gatherings that offer gentle support to others. The conversation emphasises empathy, clear communication, and the importance of being seen and heard during difficult times.

In this episode Frances chats with Caitlyn, a nurse who moved from ICU to community and palliative care. Caitlyn shares her path into nursing, the variety of work in a community health centre, and the skills she brought from inpatient care. They discuss teamwork, visiting patients at home, non-judgmental care, reframing language around patient choices, and practical self-care tips like donating plasma. The episode highlights gratitude, human connection, and simple ways listeners can show kindness to health workers.

In this episode of The Kind Side, host Frances sits down with Anna, a dedicated cleaner working in the children's ward of a large hospital. Transitioning from 15 years in retail to hospital cleaning, Anna shares how her new role brings her joy and fulfillment, making her feel valued and appreciated. She talks about her daily routine, the heartwarming interactions with children, families, and staff, and the significance of being part of the healthcare team.

Anna also discusses the meaningful "1000 Hearts" project - an initiative spreading kindness through handmade felt hearts. She recounts touching stories of how giving these little tokens of care has connected her with patients and uplifted their spirits, fostering a sense of community and empathy in challenging times.

This episode highlights the often-overlooked contributions of hospital cleaners and the simple acts of kindness that make a big difference in creating a positive and supportive healthcare environment.