In this episode, host Calvin L. Williams continues the conversation on Lean Knowledge Management with Part 3: Scaling Continuous Improvement Coaching.

While many organizations view coaching as a reactive measure for poor performance, this episode explores why effective coaching is actually the secret sauce that separates average companies from the great ones. Calvin breaks down the "Hero Coach" problem—where only executives get coaches while the rest of the organization is left behind—and examines why traditional methods are economically impossible to scale.

In this episode, we cover:

• The Economics of Coaching: Why the current model is practically "social work" and why hiring an army of coaches isn't feasible.
• The Toyota Way: How Toyota embeds scientific thinking and coaching into leadership development, unlike the capital-focused growth models of many Western companies.
• Reframing the Mindset: Moving away from coaching as "punishment" toward coaching as a consistent tool for goal setting, motivation, and course correction.
• The 3 Paths to Scale:

Join us as we discuss how Company B (the AI-enabled organization) will eventually outperform Company A (the traditional organization) by ensuring every single employee has access to world-class coaching.

Tune in next week for Part 4, where we will discuss putting these systems on autopilot for decision-making.

Links & Resources:

• Sponsor: Impruver – Tools, tech, and training to empower the Continuous Improvement community.
• Website: impruver.com
• Improver University: impruver.com/university

"Let's get better every day."

We assume that if we document a best practice, people will follow it.

However, the reality is that context gets lost, employees change roles, and valuable insights are buried in "dark drawers".

Join Calvin L. Williams as he argues that the Lean movement is fundamentally a knowledge management movement.

This episode challenges the "batch and dump" method of training and sharing ideas.

Instead of relying on human memory or manual searches, Calvin advocates for leveraging AI to get "the right information to the right person at the right time"

Line up 20 people, put them through Green Belt training, and sit back and watch the culture transform, right? Wrong!

If you are applying the wasteful practices of overproduction to they way you deliver Lean training, you're telling people what to do while simultaneously showing them exactly what not to do.

Sitting a gang of people in Lean training for a week long Lean info-dump or untimely and irrelevant information is exactly the kind of thinking Lean exists to stop.

It's better to deliver the right training to the right person at the right time to empower them to make the right decision to advance a kaizen culture.

This part one of four episode of The Impruvers Podcast discusses on-demand training in the context of the broader topic of Lean Knowledge Management.

Check it out to learn more.