Your consult went great. She loved you. She nodded at everything. And then she said the six words every clinic owner dreads: I need to think about it. In this episode, Kayla Petrasek breaks down why "I need to think about it" is almost never a real answer, what is actually going on underneath it, and how to fix it upstream so it stops happening in the first place. You will learn the Chairside consult framework, why an objection is just a question that got answered too late, and exactly what to say when a patient reaches for her purse and heads for the door. If your clinic is busy but not booked, this one is for you.

In this episode:

• Why "I need to think about it" is a symptom, not the problem
• The five steps of a Chairside consult and the one step almost every clinic skips
• What to say in the moment, and the one thing to do before next week

READY TO FIND YOUR BOTTLENECK?

You just heard why patients leave your consults without booking. Now let's find out where YOUR clinic is leaking. Book a free 20 minute Clarity Call with me and we will identify the number one bottleneck holding your clinic back from being fully booked. Not a pitch. A diagnosis.

Book your free Clarity Call: https://calendar.app.google/A6fYy5P2ES6nL5RV7

WHY CLINIC OWNERS WORK WITH ME:
• Led the full sales team for an aesthetic plastic surgeon's clinic doing $1M months
• Took a brand new clinic from negative revenue to profitable in 6 months
• Built a physician education program that added about $100,000 a month for one clinic
• Won Rep of the Year at Galderma for the highest sales in Canada

WORK WITH ME: THE AESTHETIC ACCELERATOR
My 12 month AI automation and business coaching program for clinic owners ready to fix their leaks properly. It starts with an 8 week Build Sprint where we build your 12 month business plan and your own Weekly Rounds hub, a set of AI automations for your content, newsletters and follow up, so the work stops depending on you. Then months 3 to 12 continue in the Aesthetic Accelerator School with 15+ courses, including consult and sales training for your team, with coaching from me in Slack the whole year.

Every client starts with a Clarity Call: https://calendar.app.google/A6fYy5P2ES6nL5RV7

CONNECT WITH ME:
• Instagram: @allora.agency (send me a DM and tell me which episode brought you in)
• Book a call: https://calendar.app.google/A6fYy5P2ES6nL5RV7

Loved this episode? Share it with your injectors and front desk team, because they are the ones in the chair. And follow The Go-To Aesthetics Coach so you never miss an episode.

Kayla Petrasek, aka the go-to aesthetics coach

Unlock the secret to skyrocketing your sales by mastering objection handling! In this riveting episode, Kayla Petrasek, the go-to aesthetics coach, pulls back the curtain on one of the biggest barriers to business success: tackling fake objections. If you're struggling to close deals or find your conversations hitting a wall, this episode is your guide to transforming objections into empowered decisions.

Kayla dives deep into the psychology behind objections, revealing how to differentiate between real barriers and mere excuses. You'll discover a powerful script designed to close the gap between what clients say and what's truly holding them back. Learn how to ask the right questions, maintain genuine human connection, and guide prospects toward making informed choices—not just nodding along to scripted pitches.

In this episode, you'll learn:

• How to spot the difference between an excuse and a genuine objection, ensuring you don't get derailed in conversations.
• Practical strategies for navigating common objections like "I need to think about it" or "I have to consult my partner," allowing you to maintain momentum and build trust.
• The importance of emotional intelligence in sales conversations and how it can lead to more authentic interactions.

Kayla emphasizes that knowing how to handle objections isn't just about closing a sale—it's about empowering clients to make choices that are right for them. Ignoring the nuances of communication can cost you deals and damage relationships. This episode is a must-listen for business owners, sales professionals, and anyone looking to enhance their communication skills.

Tune in for essential insights that will change the way you approach sales calls and client conversations. Perfect for entrepreneurs and salespeople ready to elevate their game, this episode will leave you inspired and equipped with actionable tools to transform your sales strategy. Don't miss out—press play and start mastering the art of objection handling!

Follow on Instagram for more tips @allora.agency

Most med spa owners don't have a sales problem. They have a diagnosis problem. They're posting, running specials, and discounting treatments — and nothing is moving because they haven't identified where the actual leak is.

In this episode, I walk you through the exact framework I use on every audit call: find the bottleneck first, then fix it. Whether your problem is low inquiries, low conversions, or a full calendar that still isn't profitable — this episode gives you a clear answer and one thing you can implement today.

What we cover:

• Why trying to fix everything at once is the reason nothing changes

• The three numbers every med spa owner needs to pull before doing anything else

• What to do when inquiries are coming in but people aren't booking

• The three-message follow-up sequence you can write and start using today

• How to reactivate past clients this week without running a promotion or spending on ads

• Why being fully booked doesn't always mean you're profitable — and the one pricing move to make this week

• How to raise your prices without losing your best clients

The three things you can do today:

1. Pull your numbers.
Open a spreadsheet and create three columns: Inquiries, Bookings, Rebookings. Fill in last month as best you can. The bottleneck will show up within five minutes.

2. Write your three follow-up messages.
If people are inquiring but not booking, you need a structured follow-up. Write three short, human messages — one for the day they inquire, one two days later with a piece of social proof, one two days after that with your booking link. Save them somewhere you can copy and paste quickly.

3. Pick one treatment and raise the price.
Look at your top five most booked services. Pick one. Raise it 10 to 15 percent this week. Don't announce it. See what happens. Most of the time, nothing happens — because your clients aren't buying on price. They're buying on trust.

Not sure which of the three problems is yours?

That's exactly what the free 20-minute audit call is for. We get on, I ask you a few questions about your numbers, your process, and your current setup, and I tell you exactly where the leak is. No pitch, no pressure — just clarity on what to fix first.

👉 Book your free audit call here: https://calendar.app.google/A6fYy5P2ES6nL5RV7

Connect with Kayla:

@allora.agency
www.allora-agency.com
info@allora-agency.com