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The Front Desk Dog

The Front Desk Dog

By: Wyldepodcasts
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The Front Desk Dog helps independent veterinary owners and managers stay sharp while consolidation, staffing pressure, burnout, pricing, pet insurance, and supplier changes reshape the clinic. Each episode gives one practical business read with a humane tone — operator-grade intel that fits between appointments, charting, and the drive home.© 2026 Wyldepodcasts Economics Management Management & Leadership
Episodes
  • Vet Clinic No-Shows: Write the Policy You Can Enforce — The Front Desk Dog

    Vet Clinic No-Shows: Write the Policy You Can Enforce — The Front Desk Dog
    30 Oct 2026
    **Veterinary no-show policy:** an empty appointment slot is capacity you already paid for. This brief gives independent clinic owners a way to measure their own no-show rate by appointment type, an honest test for whether a deposit or card on file fits, and a cancellation policy the front desk can say in one breath. Follow The Front Desk Dog for the next owner worksheet.
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    6 min
  • Vet Clinic Phone Coverage: Run the Missed-Call Audit — The Front Desk Dog

    Vet Clinic Phone Coverage: Run the Missed-Call Audit — The Front Desk Dog
    23 Oct 2026
    **Veterinary clinic missed calls:** how many is your clinic really losing, and when? This brief gives independent owners a missed-call audit: one week of your phone system's own call report, split into open hours, lunch and closed hours, with three counts in each. Follow The Front Desk Dog for the next owner audit.
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    5 min
  • Vet Practice Software Contracts: Run the Data-Exit Check — The Front Desk Dog

    Vet Practice Software Contracts: Run the Data-Exit Check — The Front Desk Dog
    13 Oct 2026
    Federal regulators are reviewing a proposed merger involving Covetrus, a maker of several veterinary practice management systems, and no decision has been announced. Whatever happens, an independent owner controls the paperwork, so this episode gives a four-question written data-exit check and a once-a-year sample-export test that work with any vendor.
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    4 min
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