🎙️ “If franchisees are profitable, things go well.”

Jerry Akers, President of ZDynamix, and Anthony Padulo, Chief Development Officer at Arthur Murray, join us to flip the script: after a day of talking to franchisors about who makes a great franchisee, they tell us what franchisees really look for in a franchisor.

In this episode:
▪️ Why communication and mutual respect matter, even when the franchisor has the last word
▪️ Brand-agnostic or passion-driven? Why generalist sectors like food and niche brands like music and dance attract different kinds of franchisees
▪️ What to look at before signing: why same-unit volumes matter more than system-wide sales
▪️ The myth of the semi-absentee owner: why engagement is everything, and when stepping back becomes possible as you scale
▪️ What franchisors can do better: focus on franchisee profitability, follow up on success metrics, and hold franchisees accountable

🎤 On The Franchise Room, host Jack Monson sits down with founders, franchisors, investors, and industry experts to uncover the
people, ideas, and business models shaping the franchise industry.

🎧 Press play and enjoy!
Got a question or a guest suggestion? Find us on social media @LExpress Franchise North America.

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🎙️ “Keeping it American, but also localizing it has been very, very successful.”

Nader Talebzadeh, VP of International Operations at Denny’s, joins us to talk about how a 73-year-old American icon is expanding across Europe and reinventing itself for Gen Z and Alpha with new, smaller formats.

In this episode:
▪️ Why Denny’s is taking its brand to the UK, Spain, Portugal, and Italy, and what it looks for in master franchisees
▪️ How the brand is evolving: from a 4,600 sq ft diner to 2,500 sq ft locations, plus a Coffeehouse and a Fast Express concept
▪️ What franchisees in Europe are asking for: the classic American diner, filled in with smaller, lower-investment locations
▪️ How Denny’s keeps its American identity while localizing menus and supply chains across 14 countries, including the Philippines

🎤 On The Franchise Room, host Jack Monson sits down with founders, franchisors, investors, and industry experts to uncover the people, ideas, and business models shaping the franchise industry.

🎧 Press play and enjoy!
Got a question or a guest suggestion? Find us on social media @LExpress Franchise North America.
✍️ LinkedIn
📸 Instagram
📲 TikTok
🎙️ Support The Franchise Room

1. Subscribe 🔔
2. Leave us a comment and 5 stars ⭐
3. Follow us on social media 📲

Hosted on Ausha. See ausha.co/privacy-policy for more information.

🎙️ “The real question is: is this a good business for me?”

Rocco Fiorentino, CEO of Benetrends, and François-Xavier Awata, a lawyer at Osborne Clarke, join us to talk about what new franchisees need to know before signing their franchise agreement, and why reading the FDD is non-negotiable.

In this episode:
▪️ Why the first question isn’t “is this a good contract?” but “is this a good business for me?”
▪️ What to look for in the FDD: litigation, financial obligations, territory, and mutual obligations
▪️ Can you negotiate a franchise agreement? When it’s possible, and why 88 negotiating points is a red flag
▪️ How franchising is changing: multi-unit owners, system-wide concessions, and the end of “the contract is the contract”

🎤 On The Franchise Room, host Jack Monson sits down with founders, franchisors, investors, and industry experts to uncover the people, ideas, and business models shaping the franchise industry.

🎧 Press play and enjoy!
Got a question or a guest suggestion? Find us on social media @LExpress Franchise North America.
✍️ LinkedIn 📸 Instagram 📲 TikTok

🎙️ Support The Franchise Room

1. Subscribe 🔔
2. Leave us a comment and 5 stars ⭐
3. Follow us on social media 📲

Hosted on Ausha. See ausha.co/privacy-policy for more information.