In this episode, we take a practical look at reviewing our Systems, Policies, and Procedures. Whether your church office feels overcomplicated, under-documented, or overly dependent on a few key people, this conversation will help you step back and assess what’s really working. We unpack why regular reviews matter, how to spot gaps and risks, and simple ways to ensure your systems support your mission rather than slow it down.

Gavin talks Christmas with his friend Mark Parsons, Operations Director at Christchurch Clifton. Together, they reflect on why the Christmas programme is often one of the most meaningful and exhausting moments in the church calendar. Expectations are high, diaries are full, and fatigue is real for leaders, volunteers, and congregations alike. They explore how surviving Christmas well isn’t about chasing perfection, but about preparation, clarity, and grace: setting realistic expectations, caring for teams, and remembering what truly matters when the pressure is on.

Welcome back Tim Wyatt!

It was an absolute delight for us to have Tim back on The Church Office podcast to discuss cash flows and reserves. So if you're wondering how much a church should in reserves, or if they should even have them, this is an episode for you!