The UX of Auto Parts Stores — Now with road noise!

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The UX of Auto Parts Stores — Now with road noise!

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In this episode, Geoff Wilson and Guy Thompson end their podcast hiatus to record together in person for the first time... from a phone... in a car. If you like immersing yourself into your users’ environment to better understand their needs, then buckle in to hear this lively discussion from the back seat.

Covered in this episode:
💡 Why do auto and specialty parts stores feel so elitist?
💡 How do we make product help more approachable?
💡 Can unique service propositions can drive in-store sales?
💡 Why might professional installations be worth the cost?

Originally recorded on 21 June 2022.

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Change starts with a conversation—subscribe and share this on Apple Podcasts, Spotify, or wherever your friends are listening.

Hosted by Geoff Wilson (https://geoffwilsonhcd.com)
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How did you feel about this? Leave us a comment and see examples of what we covered on:

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or @gwilsonswork everywhere (except where I'm not)

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Intro and Outro tracks:
Music by 8er41 from Pixabay
Small Group Walla by Corsica S on Free Music Archive

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