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StartupCX

StartupCX

De : Jared Orr
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 Every week, Jared brings on one of the biggest names and brightest minds in the Customer Experience space. If you're a new entrepreneur or business owner and are looking to take your customer relationships to new heights, tune in!© 2022 StartupCX Direction Economie Management et direction
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    Épisodes
    • Ep. 10 First Comes Product, Then Comes CX with Abby Hammer

      Ep. 10 First Comes Product, Then Comes CX with Abby Hammer
      Aug 24 2022

      Abby Hammer is the former Chief Customer Officer and current Chief Product Officer at ChurnZero. She has spent her career on the frontlines as a Customer Success Manager and a Product manager. We talk all things CX, product, and more!

      Connect with Abby on LinkedIn

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      25 min
    • Ep. 9 Making Customer Success Top Priority for Your Startup with Edward Chiu

      Ep. 9 Making Customer Success Top Priority for Your Startup with Edward Chiu
      Aug 11 2022

      Edward is the CEO and Co-Founder of Catalyst, a leading Customer Success software company based out of New York City. Edward is no stranger to being on the frontlines working one-on-one with clients and helping them succeed. He gives his expert advice on the importance on making CX a top priority in the early days of your startup. Enjoy!

      Connect with Edward on LinkedIn

      Check out Catalyst 

      Buy a copy of The Art of War

      Listen to the Humans of SaaS Podcast


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      26 min
    • Ep. 8 Becoming a Customer-Centric CEO with Jennifer Chiang

      Ep. 8 Becoming a Customer-Centric CEO with Jennifer Chiang
      Jul 27 2022

      Jennifer is the author of The Startup's Guide to Customer Success and the Head of Customer Success at Seso Inc. We had a great conversation about her career journey and what she has learned through consulting startups. Enjoy!

      Connect with Jennifer on LinkedIn

      Buy a copy of The Startup’s Guide to Customer Success

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      Subscribe to my YouTube Channel for more content

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      29 min
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