Season 2: Episode 1 Coaching a Bully
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Season 2: Episode 1 Coaching a Bully
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I’ve been away for too long. Season 1 of Shift Reset dropped last year, and Season 2 has been sitting ready — waiting for me to have the energy to record it. My last assignment took every ounce of grit I had, and I needed a minute.
But I’m back. And as I listened to Episode 1 of Season 2, I realized… this episode is what I just lived.
Coaching a Bully. Every hospitality leader hits this moment — the team member whose resistance, attitude, or pushback makes every conversation feel like a battle.
In this episode I break down:
✨ The anatomy of a bully
✨ Fear vs. ego
✨ Why combative behavior is often a cry for help
✨ The 3C Framework
✨ Why documentation matters
This isn’t about calling people out. It’s about calling leaders up.
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