S6E3 Inclusive Communication with Dr. Melissa Horne
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S6E3 Inclusive Communication with Dr. Melissa Horne
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Tune in as Dr. Shannon Gowland and Dr. Melissa Horne discuss the importance of inclusivity and communication. Dr. Horne is the Advisor of Organizational Culture at OVC. Dr. Horne is an expert in equity, diversity and inclusion (EDI) and holds a PhD in Modern U.S. and African American History from Rutgers University. In this episode, Dr. Horne shares her insight on how inclusive communication can be integrated into a veterinary practice to allow all clients and team members to feel welcome, heard and valued. Effective communication with clients, colleagues, and students is essential to ensuring positive patient outcomes and fostering strong, collaborative relationships.
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