Welcome to Redesigning Healthcare Unfiltered. In this episode, RaeAnn Grossman is joined by Palak Shah to dive deep into the pressing topic of musculoskeletal (MSK) care. Together, they explore the staggering $600 billion spent annually on MSK conditions, the evolving strategies of health systems and health plans as they rethink whether to outsource or insource MSK management, and the patient journeys that reveal both the clinical complexities and opportunities for better outcomes. Listeners will get an inside look at industry shifts, from capacity checks and care pathway redesign to the impact of new regulations on prior authorization and cost structures. Palak Shah, a seasoned physical therapist and care model innovator, shares insights on building patient-centered, data-driven approaches to MSK care, while RaeAnn Grossman frames the challenges and opportunities facing payers and providers in aligning quality, cost, and access. Whether you’re in a health plan, health system, or just passionate about transforming healthcare, this conversation will empower you with actionable ideas for crafting smarter, outcome-driven MSK models.

00:00 Discussion on MSK healthcare control

06:27 Vision for Nurtura Health Solutions

08:37 Managing healthcare costs and efficiencies

10:52 Patient-centered musculoskeletal care

16:18 Defining insourcing parameters for MSK

20:47 Creating a new health plan approach

22:37 Healthcare network and cost strategies

27:12 Challenges in Health Plan Regulations

29:47 AI in healthcare system audits

32:21 Optimizing patient care timing

35:55 Future of healthcare cost-sharing

40:35 Challenges in value-based healthcare

44:05 Discussing patient care pathways

HLTHworks' Website - hlthworks.com

RaeAnn's Linkedin - linkedin.com/in/raeann-grossman-299756a

Podcast's Website - redesigning-healthcare.com

Podcast Media Partner - tophealth.care

Welcome to episode 7 of Redesigning Healthcare Unfiltered: "Breaking into the Boardroom: How Healthcare Leaders Earn a Seat at the Board of Directors Table." The conversation focused on demystifying the path to board membership for healthcare leaders exploring the skills, leadership traits, and networking strategies necessary to be considered for these high-impact roles. A key theme that emerged was the transition from operator to strategic thinker, highlighting the importance of oversight, enterprise fluency, technological judgment, and integrity. The discussion explored different types of boards nonprofit, private, public, and advisory and outlined a step-by-step roadmap, from identifying your "where" and "why" to creating a compelling board bio and navigating the rigorous recruitment process. Listeners will come away with actionable insights and resources to help position themselves as thoughtful, mission-driven board candidates who can drive meaningful change in healthcare and beyond.

00:00 Earning a spot on a board

04:21 Technological judgment in healthcare

07:53 Advisory roles and board seats

12:18 Role and Responsibilities of Board Members

14:46 Choosing the right board role

20:05 Preparing for board membership interviews

21:48 Preparing for a board interview

26:44 Finalizing board member selection

28:44 Preparing for board seat opportunities

34:58 Discussing board bio composition

37:11 Navigating board roles and responsibilities

39:49 Preparing a Board Bio

43:06 Connecting on HealthWorks and LinkedIn

HLTHworks' Website - hlthworks.com

RaeAnn's Linkedin - linkedin.com/in/raeann-grossman-299756a

Podcast's Website - redesigning-healthcare.com

Podcast Media Partner - tophealth.care

Welcome to Redesigning Healthcare Unfiltered. In this episode, RaeAnn Grossman sits down with Michael Priem, CEO of Modern Impact, to explore the turbulent landscape of healthcare consumerism, market contraction, and innovation in patient engagement. With firsthand stories from their time leading transformative growth at Bright Health Plan, they unpack the disruptive shifts facing health plans like Medicare Advantage shrinkage, payer service area reductions, and increasing regulatory pressures. Together, they challenge industry assumptions about member experience, population-specific care, and the essential need for creative, compliant consumer engagement. Tune in for a candid conversation about breaking silos, rethinking value-based care, and preparing for the unpredictable future of healthcare delivery.

00:00 Starting Bright with Michael

05:07 Debating marketing strategies

08:02 Healthcare's consumer focus shift

11:44 Engaging members in healthcare choices

16:12 Improving healthcare navigation and outcomes

18:48 Meeting in person changed dynamics

20:45 Challenges in Navigating Healthcare Systems

27:05 Bridging gaps in healthcare delivery

28:21 Redesigning healthcare for continuity

34:47 Challenges in healthcare experience design

38:11 Improving patient-centered healthcare

39:54 Challenges in value-based healthcare transition

42:55 The Kickstarter launch

HLTHworks' Website - hlthworks.com

RaeAnn's Linkedin - linkedin.com/in/raeann-grossman-299756a

Podcast's Website - redesigning-healthcare.com

Podcast Media Partner - tophealth.care