Cover of Panic Responsibly: What Social Media Should Teach Us About AI

Panic Responsibly: What Social Media Should Teach Us About AI

Panic Responsibly: What Social Media Should Teach Us About AI

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Did the internet let politics down, or did we? Eric sits down with his friend Katie Harbath, founder and CEO of Anchor Change and author of the new book Disrupting Politics: A Front Row Seat to the Collision of Technology and Democracy. Before spending a decade running global elections policy at Facebook, Katie built GOP.com, ran digital for Rudy Giuliani's presidential campaign and led digital at the NRSC, so she's watched this collision from both sides. Eric and Katie trace how real-time analytics pushed campaigns toward whatever got the most clicks, and why social media turned "villainous overnight" after the 2016 election. They also talk about the whiplash campaigns felt when the same tactics went from brilliant to sinister in just four years. Then they turn to AI, where the pendulum has swung the other way. Katie closes with two lessons from the book: good intentions are not safeguards, and panic responsibly.

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